Demo

MDW Customer Care Center Level 1 Representative

CMA Consulting
Albany, NY Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/16/2025

CMA Consulting is in search for a consultant to fill the position of Customer Care Center Level 1 Representative in support of CMA's Medicaid Data Warehouse department.

Mandatory Requirements

  • Excellent Communication skills, both verbal and writing
  • Ability to troubleshoot and triage issues
  • Basic computer skills
  • Experience using Microsoft applications such as Outlook, Word, and Excel
  • High School Diploma or GED

Preferred Skills

  • Bachelors degree preferred
  • Previous call center experience
  • Experience with help desk ticketing systems such as Helix
  • Health business knowledge (preferably Medicaid experience)
  • Location : 11 Corporate Woods Blvd, Albany NY (Remote)

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a MDW Customer Care Center Level 1 Representative?

    Sign up to receive alerts about other jobs on the MDW Customer Care Center Level 1 Representative career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $54,256 - $67,602
    Income Estimation: 
    $62,988 - $78,225
    Income Estimation: 
    $62,988 - $78,225
    Income Estimation: 
    $70,114 - $86,563
    Income Estimation: 
    $45,792 - $56,381
    Income Estimation: 
    $54,256 - $67,602
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Not the job you're looking for? Here are some other MDW Customer Care Center Level 1 Representative jobs in the Albany, NY area that may be a better fit.

    Customer Center Representative

    MMC Group, Albany, NY

    Call Center Representative/Customer Service

    The Encouragers Ministry, Albany, NY

    AI Assistant is available now!

    Feel free to start your new journey!