What are the responsibilities and job description for the Call Center Representative position at CMSP Associates LLC?
CMSP is now hiring a Call Center Representative with Medical Assistant experience.
Will work in the Call Center for the Healthcare Department. Main responsibilities include answering high volume calls, assisting patients with inquiries and appointments.
Key Responsibilities:
- Answers telephones timely: handles patient inquiries, forwards telephone messages, manages faxes, copying and scanning as needed
- Schedules patient appointments, canceling and or rescheduling if necessary.
- Completes full registration and insurance eligibility/verification at time of scheduling patient appointments
- Coordinates with clinic staff to ensure a positive patient flow
- Timely responses to patient inquiries and timely completion of assigned tasks
- Provides back-up support to the other office departments as necessary
Requirements:
- High School Diploma or GED required
- Graduation from an accredited Medical Assisting program
- BLS Certification
- Medical Assistant Clinical Experience (2 years)
Schedule
Monday to Friday 8am to 5pm
Job Type: Full-time
Pay: $21.00 - $21.50 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $21 - $22
