What are the responsibilities and job description for the Key Account Manager position at cmsu?
This is a remote, field based position. The selected individual will be required to live in or near the designated metropolitan area. (Richmond, VA.)
- The Key Account Manager will be responsible for developing, executing, and maintaining a strategic plan for each Tier 1 and Tier 2 customer in their account list.
- Ensure sales objectives are realized through exercising sales skills and abilities combined with knowledge of the product, territory, and customer to ensure sales objectives are realized.
- Maintain regular contact with customers to identify future sales needs and ensure existing service requirements are being met.
- Evaluate and adequately call on all customer accounts within assigned territory and effectively identify new account opportunities.
- Maintain constant awareness of sales opportunities and develop effective relationships and contact with key individuals within customer accounts. Ensure access and influence within customer accounts.
- Develop and implement market penetration strategies that will increase sales. Leverage competitive analysis and market research to develop sales strategies that will ensure sales success in the assigned sales territory.
- Update prospective sales opportunities and contacts using the appropriate CMSU automated sales tools.
- Ensure that company sales tools are regularly updated to accurately reflect territory coverage and customer call activity.
- Develop and maintain effective working relationships with customers, employees, and managerial staff.
- Develop accurate and reliable forecasts.
- Assist in the coordination of site visits.
- Provide effective resolution to problems that may arise to effectively close sales opportunities.
- Maintain knowledge of the impact of other factors affecting the business equation.
- Perform administrative functions in an efficient and cost-effective manner.
