Surgery Office Check-in Associate

Are you a people-focused professional who thrives in a fast-paced healthcare environment? CMU Health is seeking a Check-In Associate to serve as the first point of contact for patients in our Surgery Department. If you have a warm personality, strong organizational skills, and a passion for delivering excellent service, we want to hear from you!

What You’ll Do:

• Greet and direct patients and visitors in a courteous and helpful manner

• Register patients and verify insurance and demographic information in Epic

• Schedule appointments according to departmental protocols

• Collect co-pays and prior balances, ensuring accurate posting

• Answer incoming calls and route messages appropriately

• Prepare charts and assist with patient flow to ensure a seamless check-in experience

What We’re Looking For:

• High school diploma or equivalent required

• Customer service experience in a fast-paced setting

• Proficient with computers; experience with Epic or similar systems preferred

• Excellent verbal and written communication skills with a respectful and inclusive approach

• Prior medical office or healthcare experience a plus

Why CMU Health?

• Supportive, team-oriented environment

• Meaningful work that impacts patient care from the very first interaction

• Competitive compensation and a robust benefits package

Make a difference from the front desk. Apply today and be the friendly face that welcomes patients to CMU Health.

CMU is an AA/EO institution, providing equal opportunity to all persons, including minorities, females, veterans, and individuals with disabilities.