Financial Services Associate

Job Summary

CNB Bank seeks a motivated and detail-oriented individual to fill the Part-Time Customer Service Representative role. This position involves interacting with clients, resolving issues, and promoting digital awareness within the banking industry.

About the Position

This part-time opportunity allows candidates to gain valuable experience in a dynamic environment, focusing on delivering exceptional customer service and exploring digital channels for clients. As a Universal Associate, you will contribute to our bank's mission by providing personalized banking experiences and recommending solutions for client needs.

Key Responsibilities

The ideal candidate will possess the following skills and qualifications:

1. Excellent communication and interpersonal skills to engage with clients and colleagues.
2. Able to accurately perform transactions, maintenance, and account opening tasks at a high level.
3. Familiarity with banking technology and internal applications.
4. Knowledge of alternative digital channels for delivery, products, and services.

Additionally, the successful candidate will demonstrate a positive approach to managing change, effective communication skills, and the ability to foster a culture of excellence within the organization. A high school diploma or equivalent is required, with related experience and secondary education preferred. Ability to read, comprehend, and interpret documents, along with strong communication skills, are essential for this role.