Deficiency Recovery Collections Specialist

CNH Industrial is a world-class equipment and services company. Driven by its purpose of Breaking New Ground, which centers on Innovation, Sustainability and Productivity, the Company provides the strategic direction, R&D capabilities, and investments that enable the success of its five core Brands: Case IH, New Holland Agriculture and STEYR, supplying 360° agriculture applications from machines to implements and the digital technologies that enhance them; and CASE and New Holland Construction Equipment delivering a full lineup of construction products that make the industry more productive. Across a history spanning over two centuries, CNH Industrial has always been a pioneer in its sectors and continues to passionately innovate and drive customer efficiency and success, driven by its purpose of Breaking New Ground. As a truly global company, CNH Industrial’s 35,000 employees form part of a diverse and inclusive workplace, focused on empowering customers to grow, and build, a better world.

The Deficiency Recovery (DR) Collection Specialist will work to obtain the best possible outcome for CNH Capital for accounts that have a deficiency balance or have been charged off, CNH Capital is a critical financing partner for the sale of CaseIH, Case Construction and New Holland equipment.

Responsibilities

• Analyze and evaluate information from various sources including customer financial information, future income potential or cost of legal pursuit to recover deficiency balances
• Evaluate and approve customer settlements based on the loss amount and the debtor’s ability to pay, with approval as defined in the delegation of authority
• Seek recoveries on an assigned portfolio of deficiency receivables totaling $15M to $25M
• Negotiate and resolve deficiency or charged off accounts and address problems identified during the collection process
• Monitor select payments received to ensure appropriate application based on payment plans and settlements
• Work within the framework of established policies, procedures, and approval authorities to ensure compliance with federal, state, and local requirements
  
  
  

The annual salary for this role is $48,000 - $70,400 (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)

Qualifications

• Bachelor’s Degree in a business-related discipline (Business Administration, Accounting or Finance) or in leu of a Bachelor’s Degree three years experience in a collection account
• 1 years of experience with collection accounts
• 1 years demonstrating an ability to independently analyze situations and make sound decisions
  
  
  

Preferred:

• Ability to use internet resources to locate contact information, Debtor or equipment status
• Ability to troubleshoot system issues, open tickets and work through resolutions
• Proficiency with Microsoft Excel, Word, Outlook and SharePoint
• Welcomes constructive feedback and has a sincere desire to grow and develop
• Self-motivating and the ability to work autonomously with minimal supervision
  
  
  

Company Benefits

CNH Industrial offers a wide variety of benefits that not only encourages wellness and preventive care, but we also provide the right tools and programs to help you achieve it. Our benefits package includes medical, dental, vision, disability, and life insurance. Our industry leading 401k will support you in meeting your retirement objectives. Additional benefits include paid parental leave, flexible work policies, opportunities for self-development and paid leave for specific activities. Click here for more information!

EEO

US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "EEO is the Law" poster and its supplement here . CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.

If you need reasonable accommodation with the application process, please contact us at narecruitingmailbox@cnhind.com.

Read about our company’s commitment to pay transparency by clicking this link: pay transparency notice .

Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, colour, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.