What are the responsibilities and job description for the Assistant Service Advisor position at Coad Family of Dealerships - Coad Chevrolet Cape...?
Job Overview
Coad Chevrolet in Cape Girardeau has an immediate opening for a part-time (Monday, Tuesday, and Friday 7:30 AM-5:30 PM) service porter who is outgoing, energetic, and gets along well with people. Your daily task will include transporting customers to other locations in town while their vehicle is being worked on, as well as greeting customers when they arrive. The service porter moves vehicles around the lot and other duties as assigned.
Responsibilities
- Greet customers and assess their automotive service needs.
- Provide detailed explanations of services and repairs needed on vehicles.
- Prepare accurate service estimates and communicate them to customers.
- Coordinate with technicians to ensure timely completion of services.
- Maintain records of customer interactions and transactions.
- Follow up with customers regarding their service experience.
- Address customer inquiries and resolve any issues or concerns.
- Promote additional services based on customer needs and vehicle condition.
- Stay informed about industry trends, new products, and services.
Requirements
- Strong mechanical knowledge of automotive systems and repairs.
- Experience in automotive sales or service writing is preferred.
- Excellent customer service skills with the ability to build rapport with clients.
- Strong communication skills, both verbal and written.
- Ability to work in a fast-paced environment while managing multiple tasks.
- Detail-oriented with strong organizational skills.
- A valid driver's license is required.
Job Type: Part-time
Pay: $13.75 per hour
Work Days:
- Monday to Friday
Application Question(s):
- Do you have a clean driving record? (No speeding tickets within the last 3 years)
Experience:
- Customer service: 1 year (Required)
- Driving: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $14