IT Specialist ERP Application Software FT – 6156

OMB NO: 1625-0120 

Expiration Date: 01/30/2025

Announcement #: 6156

Opening Date: 17 March 2025                                        Pay Plan/Series/Pay Band: NF-2210-04

Closing Date: Until Filled                                               Work Schedule: Full Time

Position: IT Specialist (ERP Applications Software)   Salary: Negotiable

Who May Apply: All Sources                                          Location: Chesapeake, VA - Headquarters 

DUTIES:

The purpose of the position is to perform the role of an IT Specialist, Application Software Support resource.   The position is also responsible for performing the daily role as EDI (Electronic Data Interchange) coordinator of the EDI Systems.  The Application Software Support Specialist will assist in analyzing, designing, documenting, programming, testing, and installing new Application systems or create/install modifications to existing Application Systems.    

This position is also responsible for occasionally providing off-hours support for change management and participate in on-call responsibilities.   

•           Ensures all Applications are integrated with all modules of the ERP (Enterprise Resource Planning).

•           Effectively resolves problems in a timely manner demonstrating excellent problem-solving and decision-

             making skills.

•           Can work independently or lead small Application Projects and collaborates with assigned team members.

•           Uses strong problem-solving skills and superior communication skills (email, phone, and in-person) both 

            verbal and written.

•           Become a subject matter expert for the ERP and CSC In-house Application Systems, ERP and CSC In-

             house Application processes and implementation.

•           Maintain any updates necessary for CG CSC IT Applications specific documentation utilized for setup and 

             troubleshooting the ERP and CSC In-house application Systems.

•           Provide and monitor updates to the ERP and CSC In-house Application Systems.

•           Performs operational tests on ERP and CSC In-house application Systems in test array or operational 

            configuration prior to issue or installation to ensure proper operation and absence of conflicts with required 

            security settings.

•           Communicate with 3rd party vendors associated with the ERP.

•           Executes and monitors the status of the EDI onboarding cycle of new vendors for store, warehouse, and 

             ecommerce drop ship business process types. Provide document life cycle support research for internal 

             and external teams. Respond to vendor requests for routing changes and testing.

•           Performs other related duties as assigned.

Other duties as assigned.

You will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education. Please see additional information on how your application is evaluated.

QUALIFICATIONS REQUIRED:

Minimum:

1.         Bachelor’s Degree in Computer Science, Information Technology or a high school diploma/GED and six years of appropriate related experience.  Technical Certifications may be sufficient if the person possesses extensive senior level software development and technical experience.

2.         2 years analyzing, designing, developing, testing, and implementing complex software applications in an enterprise/business environment.  Applications consist of vendor purchased software and in house developed software utilizing Microsoft Visual Studio.

3.         2 years of Project Management Skills with knowledge of SDLC (Structured Development Life Cycle)

4.         2 years of experience managing and maintaining EDI processes

5.         2 years with Microsoft SQL Server Administration or equivalent knowledge working with similar Databases.

6.         Ability to routinely lift 30 lbs.

Preferred (in addition to the minimum): 

1.         2 years development experience with MicroStrategy Administration or other Business Intelligence tools

2.         2 years development utilizing SharePoint

3.         2 years of experience maintaining PCI or cyber security standards for a retail environment.

USCG COMMUNITY SERVICES COMMAND COMPREHENSIVE BENEFITS: 

By choosing to work for the Coast Guard Community Services Command, you will enjoy one of the best benefit packages available anywhere. Benefit offerings are subject to applicable worker categories (Full-time, Part-time, Intermittent), location, position, and length of time in service.

• Paid Annual and Sick Leave 
• Holiday Pay 
• Medical/Dental/Vision Insurance 
• Flexible/Dependent Spending Account 
• Pension Plan 
• 401k Savings Plan 
• Life Insurance 
• Short Term/Long Term Disability 
• Tuition Assistance 
• Paid Parental Leave 

OTHER ESSENTIAL INFORMATION:

• Selectee will be required to participate in Direct Deposit/Electronic Funds Transfer as the Standard method of payment for payroll and travel purposes.
• Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System, unless covered by an exemption under the Selective Service Law, in accordance with 5 U.S. Code 3378.  Selectee will be required to provide a written statement regarding his registration status unless he is exempted by this statute.
• Must satisfactorily complete a Federal Background check and all pre-employment requirements, which may include, but are not limited to, background checks, security clearances, drug testing, verification of employment history, and any other requirements applicable to this position. Additionally, you may be required to meet specific job-related qualifications or certifications as a condition of your employment.
• Applicants may not be employed in the chain of command of their relatives. 
• This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

HOW TO APPLY

Additional Information on how you will be evaluated:

Your resume or application must clearly demonstrate the required experience and/or education. Experience includes both paid and unpaid work, such as volunteer service through National Service programs (e.g., professional, philanthropic, religious, community, student, social, committee, sports, or internships). Volunteer work can help develop essential skills, competencies, and leadership experience that may translate directly to paid employment. Your resume is the primary tool used to assess your qualifications. Therefore, we strongly encourage you to provide clear, specific, and detailed descriptions of your experience. 

You MUST submit a resume or any other written format in English of your choice. It is recommended the resume clearly identifies: (1) The announcement number, title and pay band of the job you are applying for, and, (2) Information such as full name; mailing address; country of citizenship (U.S. Citizenship required OR valid authorization to work in the US); highest Federal grade or NAF pay band held with job series, title, and dates held (if applicable); a statement requiring proof of veterans’ preference by means of DD 214; education; and relevant work experience including start/end dates, supervisor’s name and phone number, salary and title, series and grade if experience was with a non-appropriated fund instrumentality of the Federal government.  You should also include a copy of your most recent performance appraisal if you are a current Federal or NAF employee.  Applications may not be sent in franked Government envelopes; applications filed in this fashion will not receive consideration.  If information is not complete, you may be excluded from consideration. The first application and/or resume submitted for a specific requisition will be considered the only submission. Any duplicate submissions to the same requisition will not be considered. The application date will be used in determining these factors. 

Outside Candidates: To apply, please visit our website at https://shopcgx.com and click on “Careers” at bottom of the page. Internal Candidates: Sign into ADP Workforce now. Click on Myself/Talent/Career Center. Search by location or Job Title for: 

IT Specialist ERP Application Software FT – 6156

Chesapeake, VA, US

Equal Employment Opportunity: All candidates will be considered without regard to any non-merit factor such as race, color, religion, sexual orientation, national origin, age, disability, or marital status. 

PRIVACY ACT NOTICE

Authority: The U.S. Coast Guard rates applicants under the authority of Title 5 of U.S. Code, Sections 301, 1104, 1302, 2103, 3301, 3304, Executive Order 9397, and Departmental Regulations.

Principal Purpose: To collect information needed to determine how well an applicant’s education and work experience qualifies them for the job they are applying for.

Routine Use: This information provided will be shared with the hiring manager and interview panel members. It may also be shared in response to a request for discovery or for appearance of a witness, information that is relevant to the subject matter involved in a pending judicial or administrative proceeding.

Disclosure: Voluntary, however, failure to disclose the requested information may result in an applicant not receiving consideration for a position in which the information is needed.

Paperwork Reduction Act Statement: An agency may not conduct or sponsor an information collection, and a person is not required to respond to this information unless it displays a current valid OMB control number and an expiration date. The control number for this collection is OMB 1625-0120, expiration 01/30/2025. The estimated average time to complete this application is 40 minutes. If you have any comments regarding the burden estimate you can write to U.S. Coast Guard, Community Services Command, 510 Independence Parkway, Suite 500, Chesapeake, VA 23320.

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