What are the responsibilities and job description for the Customer Success Agent, Oklahoma position at Coast to Coast Motors?
Position
Customer Success Agent
Reports To
The Customer Success Agent will report to Ride Room Manager.
Job Overview
Customer Success Agent will assist potential guest on the phone to complete our online application and obtain a prequalification before coming into appointment. Obtaining a prequalification before coming in will minimize time at the location and give guest a fast and easy buying experience and will give Ride Room a larger selection of applications to prequalify from and bring in qualified potential buyers.
Responsibilities and Duties
The CSA must be able to:
- Ability to use a business computer
- Serve our customers with great attitude
- Generate Outbound Calls
- Prequalify potential customers
- Generate Appointments
- Consistent follow up with our customers
Qualifications
The minimum qualifications for this position are:
- Education:
- Experience:
- Specific Skills:
- Bilingual
- Personal Characteristics: Committed to Self-Development and Learning
- Certifications:
- Licenses:
- Physical abilities:
- Able to lift minimum of: 10lbs minimum
- Bending and Lifting: Yes
- Climb up and down ladders: Yes
- Other: