What are the responsibilities and job description for the Medical Office Receptionist position at Coastal Alabama Infectious Disease?
Medical Office Receptionist needed for Infectious Disease Clinic. Duties include: greeting patients, answering phones, scheduling appointments, verifying insurance eligibility and benefits, updating patient's demographics, and other special tasks as needed. Requirements also include: moderate level of computer skills, exceptional phone etiquette, and understanding of medical terminology. Potential candidates for this position are required to have at least 2 years of Medical Office experience. Experience with Athena, EPIC and Citrix is a bonus. Training will be provided upon hire. Applicants must be reliable, friendly, efficient, and willing to work as part of a team.
Requirements: High School Diploma/GED Reliable Transportation
Essential Duties and Responsibilities:
- Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice urgency at all times with patient's time, as well as doctor's time and schedule Double check insurance authorizations to ensure completion and build accurate flow sheets Knowledge of common fees charged for common visits Check out patients and collect correct payments Manage patient flow in the office
- Complete daily reconciliations / close day / countdown cash drawer Comply with all company policies and procedures including HIPAA General office duties and cleaning to be assigned by manager
Skills and Abilities: Knowledge of Medical Terminology a bonus Knowledge of Athena, EPIC and Citrix preferred
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Uniform allowance
- Vision insurance
Medical Specialty:
- Infectious Disease
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Do you have recent experience in a medical office or currently working in a medical office?
Experience:
- Medical office: 2 years (Required)
License/Certification:
- BLS Certification (Required)
- CCMA Certification (Required)
Work Location: In person
Salary : $15 - $17