What are the responsibilities and job description for the MyChart Technical Support Specialist position at Coastal Carolina Health Care, P.A.?
CCHC Corporate Office:
*Temporary Position*
Job Overview
CCHC is seeking a dedicated and skilled MyChart Specialist to join our team on a temporary basis. The ideal candidate will possess strong communication skills and a customer service-oriented mindset.
Duties
- Provide outstanding customer service by effectively communicating with patients and addressing their needs. You will assist with;
- Activation
- Username/Password help
- Proxy assistance
- Scheduling/messaging connections
- Where to find information in MyChart (i.e., notes)
- When to expect test results to be visible in MyChart
- How to pay bills online
Requirements
- Candidate MUST have experience in EPIC/MyChart
Job Types: Full-time, Temporary
Schedule:
- Monday to Friday
Experience:
- Epic: 1 year (Required)
- MyChart: 1 year (Required)
Language:
- English (Required)
Ability to Relocate:
- New Bern, NC 28562: Relocate before starting work (Required)
Work Location: In person
