What are the responsibilities and job description for the IT Support Technician position at Coastal Computer Consulting, LLC?
Who We Are:
Since 2008, Coastal Computer Consulting has been the go-to IT partner for businesses in Brunswick and beyond. We're not like the rest - we're proactive, client-focused, and committed to turning IT from a headache into a powerful business asset.
The Role:
As our new IT Support Technician, you'll be the front line for our clients, solving tech troubles and keeping businesses running smoothly. This is an in-person position based in our Brunswick, GA office.
What You'll Do:
- Tackle and resolve client issues with a 90% first-contact resolution rate
- Maintain our impressive 98% client satisfaction rating
- Hit monthly targets while upholding our high-quality standards
- Bring fresh ideas to improve our support processes
What You'll Need:
- 3 years of IT experience
- Strong technical knowledge across various platforms
- Excellent communication skills
- Proficiency in Google Workspace environments
- A client-first mindset and a passion for problem-solving
- Ability to lift and carry equipment up to 75 pounds
Why Coastal?
We're not just offering a job - we're inviting you to be part of a team that values growth, innovation, and client success. Our core values aren't just words on a wall - they're the principles that guide our work every day.
Full-time, In-person
$40,000 - $56,000 per year
Ready to take your IT career to the next level? Apply now and let's discuss how you can become part of the Coastal family in Brunswick, GA!
Salary : $40,000 - $56,000
