Property Manager - Vacation Rentals

PROPERTY MANAGER

Coastal Home & Villa, a premier vacation rental company located on Hilton Head Island, South Carolina, is looking for a sharp and ambitious Property Manager to join our growing team. This position is part of the core of our team and will serve as one of the main points of contact for our homeowners and will excel at delivering our signature level of hands-on service.

The ideal candidate will:

• Personally oversee a manageable portfolio of properties
• Interact with homeowners on a consistent basis
• Maintain properties to the company’s and homeowner’s standards
• Ensuring revenue goals are being met
• Delivering great guest experiences

There are many responsibilities that this role takes on – but some of the most important and essential include effective communication, objective conflict resolution, maintaining and enhancing vendor relationships, project management, detailed follow-up, and business savvy to be able to look at a property and maximize its potential in a competitive marketplace. Additionally, teamwork is a key element to the success of our co-workers, guests, homeowners, vendor partners, and our business.

Why You:

• You have strong, effective written and verbal communication and possess excellent listening skills
• You understand (or desire to understand) all aspects of the business from guest services to homeowner retention AND possess the drive to continue learning more about the business
• You can think on your feet, be adaptive, and resolve problems by working outside of the box - while also remaining calm under pressure
• You are a self-starter who possesses the confidence to make informed, empowered decisions
• You possess a passion for continually delivering great service experiences to guests and homeowners, even when faced with challenging situations
• You have extensive (or some type of meaningful) background of working with people in a service setting
• You are somewhat handy when it comes to fixing simple things, you are fine standing on your feet for extended periods of time, you can safely lift or carry heavy items, and you do not mind our Island’s changing weather conditions when working outside
• You are a hard-working team player who works well with others and can work a flexible (and sometimes extended) schedule based on business needs

Why Us:

• We are an established, innovative vacation rental company on the Island that focuses on serving the boutique-niche of our market by representing upscale and unique properties
• We are a tight knit, fun, and energetic team that is passionate about what we do
• We work hard because we love what we do but we also strongly believe in having a balanced life
• We are committed to delivering unique, personal vacation rental experiences, both for guests and homeowners
• We offer a competitive salary, with benefits, based on the level of experience that is brought to our team; we believe in rewarding people who contribute to the success of their peers, our homeowners, and ultimately our company

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Holidays
• On call
• Weekends as needed

Application Question(s):

• Are you able to work a flexible schedule that may include weekdays, weekends, holidays, and a rotational on-call schedule?

Education:

• High school or equivalent (Preferred)

Experience:

• Property management: 3 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Hilton Head Island, SC 29928 (Preferred)

Work Location: In person