Demo

Residence Inn Town Center - Front Desk Agent - FT

COASTAL Hospitality Associates, LLC.
Center, VA Full Time
POSTED ON 2/5/2025
AVAILABLE BEFORE 4/5/2025
The Residence Inn Virginia Beach Town Center is the newest and roomiest addition to the Town Center market.  The hotel features 120 all-suite rooms, meeting space, indoor pool, and an outdoor patio with grills and a firepit.  Conveniently located in Virginia Beach’s Central Business District, and just steps from Town Center, the Residence Inn is surrounded by a vibrant and growing business community in the heart of Virginia’s largest city.
 
Front Desk Agent FT
Base Rate is $15.00/hour plus an excellent benefits package!
 
One of the most important decisions you will ever make is where to bring your special talent. The Coastal Hospitality leader possesses a natural talent for service and is invigorated about the art and profession of being in service to others. If this speaks to you, Coastal Hospitality may be the perfect place to grow your career. The Residence Inn Town Center Virginia Beach is now recruiting energetic, Front Desk Agents to join our team.
 
What You Will Bring To This Role:
 
The  Front Desk Agent is primary responsible for warmly greeting and registering guests and checking guests out of the hotel in our continuing effort to deliver outstanding guest service and financial profitability.  Specifically, you would be responsible for performing the following tasks to the highest standards:
 
Some of Your Responsibilities Would Be:
  • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room.
  • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted for, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment,, making change and processing gift certificates and cards.
  • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner
  • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction, as needed
  • Receive, input, retrieve and relay messages to guests, as needed
  • Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager
  • Ensure uniform and personal appearance is neat, clean and professional at all times
  • Create fun and memorable experiences for guests
  • Perform other reasonable job duties as requested by Supervisors. 
 
Required Characteristics:
  • Qualified candidates must have at least six (6) months of previous hotel front desk experience. 
  • Candidates must be willing to work a flexible schedule to include days, evenings, weekends and holidays.
  • The hospitality industry requires that employees present a professional image at all times. This includes providing courteous and attentive customer service. Employees must maintain a neat, clean and well-groomed appearance. Uniform standards will be explained during orientation. This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position.
 
How You'll Be Rewarded:
A chance to learn something new every day in a fun, friendly work environment!
Health Benefits; Medical, Dental and Vision
Paid Time Off
Employee Assistance Program
Company Paid Short Term Disability, Life Insurance and Accidental Death
Affordable and Optional Long Term Disability and Supplemental Life Insurance
Company Matched 401K
Health Care Flexible Spending Account
Dependent Care Flexible Spending Account
Health Savings Account
Legal Resources
Associate Travel Discounts per Brand Guidelines
EOE M/F/Vet/Disabled
 
 
 

Salary : $15

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Residence Inn Town Center - Front Desk Agent - FT?

Sign up to receive alerts about other jobs on the Residence Inn Town Center - Front Desk Agent - FT career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$28,917 - $36,864
Income Estimation: 
$37,876 - $55,679
Income Estimation: 
$28,917 - $36,864
Income Estimation: 
$37,876 - $55,679
Income Estimation: 
$37,876 - $55,679
Income Estimation: 
$37,364 - $49,338
Income Estimation: 
$37,364 - $49,338
Income Estimation: 
$47,129 - $61,962

Sign up to receive alerts about other jobs with skills like those required for the Residence Inn Town Center - Front Desk Agent - FT.

Click the checkbox next to the jobs that you are interested in.

  • Bill Collections Skill

    • Income Estimation: $41,639 - $52,228
    • Income Estimation: $42,636 - $53,235
  • Customer Complaint Resolution Skill

    • Income Estimation: $48,237 - $67,068
    • Income Estimation: $48,040 - $64,138
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at COASTAL Hospitality Associates, LLC.

COASTAL Hospitality Associates, LLC.
Hired Organization Address Virginia, VA Part Time
Hemingway's Restaurant Bartender - (Part Time) Must Have Weekend/EveningTime Availability Payrate $6.00 Tips If you are ...
COASTAL Hospitality Associates, LLC.
Hired Organization Address Virginia, VA Full Time
Springhill Suites - Restaurant Supervisor starting at $17.00/Hour! One of the most important decisions you will ever mak...
COASTAL Hospitality Associates, LLC.
Hired Organization Address Virginia, VA Full Time
Housekeeping-Full Time and Part Time The Holiday Inn Express, Virginia Beach, is now hiring for Housekeeping Positions w...
COASTAL Hospitality Associates, LLC.
Hired Organization Address Virginia, VA Full Time
Holiday Inn Express , Virginia Beach Oceanfront- Housekeeper (Full Time & Part-Time Opportunities) Looking for a company...

Not the job you're looking for? Here are some other Residence Inn Town Center - Front Desk Agent - FT jobs in the Center, VA area that may be a better fit.

Front Desk Agent-Residence Inn East Lansing- 3pm to 11pm

Residence Inn East Lansing, East Lansing, MI

PM Front Desk Agent

Residence Inn Denver Tech Center, Englewood, CO

AI Assistant is available now!

Feel free to start your new journey!