What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Coastal Neurological Institute?
Job Summary
We are seeking a motivated and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional service while managing a variety of administrative tasks. This role requires proficiency in phone systems, documentation review, and familiarity with medical office procedures, including HIPAA compliance.
Responsibilities
- Greet patients and visitors warmly and assist them with check-in and check-out processes.
- Manage phone systems to handle incoming calls, schedule appointments, and address inquiries.
- Maintain accurate patient records and ensure all documentation is reviewed for completeness.
- Assist with medical coding and billing processes as needed.
- Ensure compliance with HIPAA regulations to protect patient confidentiality.
- Perform general office duties such as filing, data entry, and maintaining a clean reception area.
- Collaborate with medical staff to facilitate smooth patient service operations.
- Handle any patient concerns or issues in a professional manner.
Experience
- Previous experience as a Front Desk Receptionist or in a similar role within a medical or dental office is preferred.
- Familiarity with phone systems and computerized office management software is essential.
- Knowledge of medical coding practices is a plus but not required.
- Strong organizational skills with attention to detail in documentation review.
- Excellent communication skills and a commitment to providing outstanding patient service.
If you are passionate about delivering excellent service in a healthcare setting and possess the necessary skills, we encourage you to apply for this rewarding position as a Front Desk Receptionist.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Surgery
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- No weekends
- Overtime
Ability to Commute:
- Mobile, AL 36606 (Required)
Ability to Relocate:
- Mobile, AL 36606: Relocate before starting work (Required)
Work Location: In person
Salary : $15