What are the responsibilities and job description for the Logistics Customer Service Representative position at Coastline Resource, LLC.?
SEEKING CUSTOMER SERVICE REP WITH LOGISITICS EXPERIENCE
MUST HAVE MINIMUN 6 YEARS EXPERIENCE IN WAREHOUSE
MUST PASS THE FOLLOWING:
*E-Verify Check (Must have 2 forms of identifications)
*Must undergo 7 year background check (Can not have anything pending)
*Must pass a Drug Test at Work Place Safety
*Must have at least 3 references from previous employer
Overview
We are seeking a dedicated and detail-oriented Customer Service Representative to join our dynamic team. In this role, you will be the primary point of contact for our customers, ensuring their inquiries are handled efficiently and effectively. You will play a crucial role in maintaining customer satisfaction while supporting various operational functions within the company.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely manner.
- Assist customers with order picking and provide updates on freight status.
- Utilize the AS400 system to manage customer orders and track shipments.
- Collaborate with the operations management team to resolve any logistical issues.
- Support supply chain activities by coordinating with various departments.
- Handle materials handling inquiries and provide solutions to customers.
- Engage in category management discussions to enhance product offerings.
- Maintain accurate records of customer interactions and transactions.
Skills
- Strong understanding of order picking processes and freight logistics.
- Proficiency in using AS400 or similar warehouse management systems.
- Knowledge of operations management principles within a logistics environment.
- Familiarity with supply chain dynamics and materials handling practices.
- Excellent communication skills, both verbal and written.
- Ability to work collaboratively in a fast-paced environment while managing multiple tasks.
- Detail-oriented with strong problem-solving abilities.
Join us as we strive to deliver exceptional service to our customers while fostering a positive work environment. Your expertise will contribute significantly to our operational success!
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Schedule:
- 10 hour shift
- Day shift
- Morning shift
Work Location: In person
Salary : $20 - $24
