What are the responsibilities and job description for the IT Specialist position at Cobalt Communications, Inc.?
About the Job
Cobalt Communications is a telecommunications-focused marketing and sales company that supplies effective online sales solutions to innovatively support our partners’ growing marketing strategies. We are looking for a passionate information technology specialist to support our company’s growing technological needs. The ideal candidate is an IT-savvy tech enthusiast with a networking focus. We welcome applicants who are ready to support our objective of maintaining excellence.
Job Responsibilities
If hired for this role at Cobalt Communications, prospective candidates should be able to:
- Set up, update, manage and support our Netsapiens cloud based phone system.
- Install and maintain hardware such as routers, switches, access points, SIP business phones, IP cameras, UPS systems, Windows workstations and servers, etc.
- Help manage third-party systems relevant to our business by performing administrative tasks such as user account maintenance, access auditing, usage reporting, etc.
- Sustain an updated expertise about industry developments that could be relevant to our company’s technological well-being.
- Run a technology help desk to support users in the organization to resolve issues in a timely manner.
Ideal Candidate Characteristics
An ideal candidate for this role at Cobalt Communications would demonstrate the following qualities:
- Passion for information technology and networking
- Enthusiasm for troubleshooting and learning about technology-related topics/situations and for educating others about them in the interest of helping our team utilize our network and technology smoothly
- Expertise in computer networking and ability to detect, troubleshoot and fix issues using industry-standard tools and methods
- Outstanding knowledge of Microsoft Windows networks (Windows Server, domains, Azure AD, etc.) and Microsoft client software products (Office 365, premium Office application such as Excel and Word, etc.)
- Effective decision-making, problem-solving skills, prioritization, and both critical and creative thinking
- Strong organizational and time management skills along with a keen attention to detail
- Ability to thrive in a high-pressure, fast-paced environment
Salary
- Commensurate with experience with potential for growth
Role Mobility
- Potential for growth into a management role
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $55,000 - $65,000