What are the responsibilities and job description for the Auto Customer Service Reps, Body Shop Collision Center position at Cobb County Toyota?
2111 Barrett Lakes Blvd., Kennesaw, GA 30144
Customer Service Representative -
Body Shop / Collision Center
Customer Service Skills and Some Office Experience Required
Competitive Pay Plan Great Benefits!
Cobb County Toyota’s busy Collision Center needs to hire a Customer Service Representative, to perform administrative tasks to support our daily operations. Clerical, Office experience is preferred. Experience working in a collision center, auto body repair shop is helpful. We value our employees and invest in their success!
Cobb County Toyota is a High Volume, well-established Automotive Dealership and we've been providing quality automobiles and award-winning service to Georgia for over a decade. We've been named the proud recipient of the coveted Toyota Motor Sales President's Award 24 times!
Applications without an attached resume will not be considered.
No Phone Calls, please!
We offer:
- Competitive pay plan
- Full-Time Position
- Full Medical Health Plan including Dental and Vision Insurance
- 401(k) Plan
- Work at a Family Owned and Operated Dealership
- State-of-the-art climate-controlled facility!
- Great Opportunity for advancement within!
Responsibilities – Customer Service Rep:
- Greet customers in a friendly, professional manner
- Answer incoming calls, direct, or take messages. Distribute mail.
- Schedule appointments, obtain customer and vehicle data for collision center estimators
- Perform administrative tasks to support the Collision Center, Body Shop's daily operations
- Assist with rental car
- Use the highest standard in professionalism with customers, insurance representatives, vendors, and associates
- Maintain Customer Satisfaction Index rating comparable to that of the manufacturer or dealership average
- Maintain work area in an orderly and clean manner
Qualification/Requirements – Customer Service Rep:
- Must be at least 18 years old
- Auto Body Shop, Collision Center CSR Admin experience is preferred
- Administrative, clerical, office experience is preferred
- Good customer service and communication skills
- Good computer skills including Word, Excel, etc.
- Valid driver's license
- Please upload your resume. Completing the online assessment will grant you priority approval!
- Must be authorized to work in the U.S. without sponsorship and be a current resident.
- Must pass pre-employment testing to include background checks, MVR, and drug screen.
We are an Equal Opportunity Employer.
All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
