What are the responsibilities and job description for the Part Time Front Desk 3p-11p position at Cobblestone Hotel & Suites?
The Cobblestone Hotel and Suites of Paxton, Illinois would like to invite you to apply for a Front Desk Position with us. This position is available to start immediately.
This Front Desk position is part time-
Shift hours are 3p-11p
*Must be at least 20 years old to apply due to alcohol sales.
*Must have reliable transportation as there is no Uber/Lyft or bus routes by our location.
Front Desk Agent
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all required information is obtained
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest check-ins and check-outs efficiently
- Process payments and maintain accurate records of transactions
- Resolve guest complaints or issues promptly and effectively
- Provide exceptional customer service, ensuring guest satisfaction throughout their stay
- Maintain a clean and organized front desk area
-Wash, dry, fold and put away hotel laundry
-take orders for food and drinks
-collect payments for items sold through the marketplace
Experience:
- Previous experience in a customer service role is preferred
- Familiarity with phone systems and basic computer skills
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and work in a fast-paced environment
Employee Benefits:
401 K Plan
50% off room rate program
discounted meal program
Holiday Pay
Sign up for overtime when available
Must be able to
stand for up to 8 hours
lift a minimum of 35 pounds
Have command of the English Language
climb stairs
Offer friendly customer service.
If you are a friendly, customer-oriented individual with a passion for providing exceptional service, we would love to hear from you. Apply now to join our team as a Front Desk Agent!
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 16 per week
Benefits:
- 401(k)
- Employee discount
- Free parking
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Weekends as needed
Work Location: In person
Salary : $15
