What are the responsibilities and job description for the Part Time Front Desk Agent 3pm-11pm position at Fairfield by Marriott Champaign?
Overview:
We are seeking a skilled Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and providing exceptional customer service. This position offers an exciting opportunity to work in a dynamic environment within the hospitality industry.
Duties:
- Greet and check-in guests in a friendly and professional manner
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist guests with reservations, check-outs, and payment processing
- Provide information about hotel services, amenities, and local attractions
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction
Skills:
- Experience in the hospitality industry, preferably in a resort or hotel setting
- Strong phone etiquette and customer service skills
- Knowledge of hotel management systems and phone systems
- Ability to perform night audit duties is a plus
- Excellent guest relations and guest services skills
- Multilingual abilities are advantageous
If you are a dedicated individual with a passion for delivering exceptional guest experiences, we invite you to apply for the Front Desk Agent position. Join our team and be part of creating memorable stays for our guests.
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
Experience:
- Hotel experience: 1 year (Required)
Ability to Commute:
- Champaign, IL 61822 (Required)
Ability to Relocate:
- Champaign, IL 61822: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16