Front Desk Associate

Ripon hotel looking for qualified and dependable agents to work weekends primarily. We are looking for a Friday and Saturday night 3rd shift front desk agent; as well as 1st shift for the weekends and a couple days during the week.

Essential Functions: 1) Carry out front desk responsibilities including, but not limited to; greeting
guests, performing guest transactions, balancing reports, processing
reservations and credit cards.
2) Provides quality service for guests including providing pertinent information
about the area.
3) Handle and resolve guest’s complaints.
4) Operate switchboard giving courteous, polite service.5) Assist in training of new front desk staff.6) Demonstrate good communication skills.<7) Perform basic math using a calculator.8) Have legible handwriting.9) Knowledge of computer equipment 10) Record information in the clerk log book and shift reports.
repairs are done on a timely basis12) Promote all marketing programs to the guest.
13) Responsible for accurate cash control to include keeping the cash drawer at a
minimum and ensuring that the shift deposits balance.14) Maintain a neat and clean appearance behind the front desk and in the lobbyarea.1Operate TDD equipment for hearing impaired guests.16) Implement all company policies and procedures for safety and security.17) Send and receive faxes.18) Responsible for key control. Issues and receives both room keys and master keys. Mandatory Job Requirements1) Read, write and speak English 2) Neat, well-groomed appearance 3) Must have a flexible schedule to include evenings and weekends.4) Good communication skills5) Pleasant personality and people skills Accountability>) Front desk area Accounting Audits and shoppers report scores all within
acceptable ranges.2) Maintains high level of quality, service, and cleanliness.3) Daily accountability for cash drawer, deposits, and guestroom sales .Experience or Training Required1) High school education.2) Previous desk experience preferred but not necessary.License or Certification Required: None
2) Restocking front desk supplies.3) Help with laundry.4) Deliver cribs, towels or other items to guestrooms as requested.5) Perform light maintenance duties.

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Morning shift

People with a criminal record are encouraged to apply

Ability to Relocate:

• Ripon, WI 54971: Relocate before starting work (Required)

Work Location: In person

Salary : $15