Pediatric Therapy Lead Clinic Office Administrator

Job Description:

Team Cobblestone is seeking a friendly, compassionate, and organized lead medical office administrator to join our team. In this role, you will be responsible for corresponding with new and existing patients, communicating with insurance companies, communicating with providers, maintaining the organization of our office, and ensuring that our environment is welcoming for our patients and their families.

Job Duties:

• Warmly greeting patients and visitors and establishing a positive and helpful communicative experience throughout the course of their care.
• Scheduling appointments, verifying insurance benefits, and communicating new patient schedules with providers.
• Maintaining the neatness of the reception area
• Filing and retrieving patient records.
• Collecting patient charges and providing an end of day charge report
• Processing incoming mail and compiling and reporting insurance payments
• Maintaining business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
• Communicating with physicians and nurses to obtain referrals, prescriptions, and signed plans of care.
• Protecting patients' rights by maintaining confidentiality of personal and financial information according to HIPPA regulations
• Following policies and procedures
• Obtaining prior authorizations and/or pre-certifications with insurance companies and Medicaid as needed.
• Communicating with insurance companies to obtain payment for denied claims.
• Credentialing and re-credentialling new and existing Cobblestone providers.

Requirements and Qualifications:

• Associate's or Bachelor's Degree
• 2 years of experience working as an administrative assistant or in a relevant role in a medical facility
• Strong attention to detail
• Professional communication and appearance
• Quality customer service focused
• Friendly and compassionate disposition
• Excellent organizational, multi-tasking, and time management skills
• Excellent use of technology for process efficiency including Excel, Word, Google Sheets, and Google Documents.
• Strong interpersonal communication skills
• Ability to work independently or as part of a team
• Dedication to maintaining confidentiality of all patient records

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (Required)

Experience:

• Administrative: 2 years (Required)

Work Location: In person

Salary : $50,000 - $55,000