Requisition ID : 214924
Posting Locations : Hanover
Pay Range : $29.80 - $33.88, depending on experience
Rate Frequency : Hourly
Click here to view a Day in the Life of our Teammates!
Our Secret Ingredient is our Teammates.
We offer great rewards , competitive pay , career advancement and growth opportunities .
Full Time Teammates are also eligible for :
- Paid Training
- Paid Time Off plus paid holidays
- 401(k) with Company matching on a dollar-for-dollar basis
- Employee Stock Purchase Plan (ESPP)
- Group Health Insurance - Medical, Dental, Vision & Disability
- Basic and Supplemental Life Insurance
Refresh and Grow your Career with Us!
Job Overview
The Technician Lead Tech Svcs will professionally diagnose, and repair fountains, vendors, coolers, and other beverage dispensing equipment to the customers' satisfaction, properly manage tools and parts and maintain records and reports, safely and efficiently per Company standards; provide coverage for Fountain Install and Vender Delivery as needed; assist in training and support of Equipment Services (EQS) team and supports the Territory Manager (TM) with daily responsibilities.
Duties & Responsibilities
Diagnose and repair fountains, vendors, coolers, and other beverage dispensing equipment to the customers' satisfaction; properly manage tools and parts; maintain records and reports, safely and efficiently per Company standardsAssist Territory Manager by transferring and receiving parts and assets, assisting with parts inventories, filling in as needed for the Fountain Installer or Delivery Installer, and visiting customersComplete and, or proctor all required training, including but not limited to Coca-Cola Consolidated (CCC), Coca-Cola North America (CCNA), and Equipment Reutilization Solutions (ERS) equipment, and maintain updates and documents related to all equipmentLead special projects as assignedDrive safely following all motor vehicle laws without distraction and maintain a safe working environment by completing all assigned safety training activities and adhering to all safety policies and procedures, including conducting Department of Transportation (DOT) daily pre-trip and daily post-trip inspections of vehicle, if requiredOperate handheld devices to maintain accurate delivery, removal, and movement records, including parts inventory accountabilityMaintain responsibility for inventory levels by ensuring the proper count, use, possession, and accountability for all parts, tools, supplies, and keys necessary for the jobProvide great customer service and communication to Coca-Cola Consolidated (CCC), Coca-Cola North America (CCNA), and Equipment Reutilization Solutions (ERS) internal and external customers with the ability to sell revenue-generating service through the Coca-Cola Consolidated Equipment Reutilization Solutions (CCC ERS) propositionKnowledge, Skills, & Abilities
Must be able to lift 100 poundsDrive and ride for long periodsUse refrigeration tools, refrigeration scales, electrical and cordless tools, general hand tools, and electronic devicesOperate vehicle, hand trucks, stair climbers, product carts, vendor dollies, forklifts, pallet jacks, cordless impact driver, sockets, and wrenchesWork inside and outside customer locations, in uncontrolled temperaturesExperience in the electrical and, or refrigeration field is required.Computer and analytical skills are necessary along with the ability to work closely with teammates and managementReactive Service experience with certification on all Coca-Cola Consolidated (CCC) and Coca-Cola North America (CCNA) equipment types as well as refrigeration is requiredExperience in a leadership roleMinimum Qualifications
High school diploma or GEDKnowledge acquired through 1-3 years of work experience1-3 years previous tech experienceValid driver's license, with a minimum of Commercial Driver's License (CDL) Class B or ability to obtain required license within 6 monthsAbility to obtain and maintain a Department of Transportation (DOT) physicalAbility to obtain forklift and pallet jack certificationAbility to pass company certification programs for equipment repair and safety - i.e., BEST, FAST, Advanced RefrigerationPreferred Qualifications
Prior leadership experienceValid driver's license, with a minimum of Commercial Driver's License (CDL) Class B or ability to obtain required license within 6 months, if necessaryAbility to obtain and maintain a Department of Transportation (DOT) physicalEPA Level 1 Refrigeration certification preferred or ability to obtain this certificationAbility to obtain forklift and pallet jack certificationAbility to pass company certification programs for equipment repair and safety - i.e., BEST, FAST, Advanced RefrigerationWork Environment
Work environment will vary, including exposure to weather conditions, coolers, and customer storage areas which may be non-temperature controlled
Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.
Salary : $30 - $34