Service Project Manager

Job Title: Service Project Manager
Reports to: Sr. Project Manager

Location: Tigard, OR

Pay Range: $120,000-150,000/year(Exempt)

About Cochran

Light up your career path and join Cochran, a trailblazer in the Pacific Northwest's electrical and technology construction scene. We are at the forefront of fostering innovation in the Pacific Northwest and beyond. As one of the largest woman-owned contractors in the PNW, our we take pride inpowering innovation, human well-being, and community. Our success is driven by theextraordinary talent of our team members, and we are committed to fostering a workplace where employees thrive.

Since 1954, Cochran has played a major role in designing and installing electrical and technological infrastructure throughout the Pacific Northwest and across the country. With expertise in electrical, security systems, audio/visual, communications, service, and maintenance, our dedication to fresh thinking and proven execution is full-service.

Our values are proven, not explained:

• Be Transparent.
• Be Kind.
• Be Accountable.
• Be Respectful.
• Be Proactive.
• Be Inspired.
• Be Brilliant.

We've brought skylines, arenas, factories, even robots to life. While our technology evolves, our commitment to excellence never wavers. We're ready to light the way, will you join us?

About the Role

As aService Project Manager, you will be responsible for coordinating and managing daily service department operations, customer service, billing, and documentation. This is a dynamic role that supports customer satisfaction, field coordination, and internal administration.

Essential Duties & Responsibilities

• Build and maintain customer relationships while identifying new service opportunities.
• Lead or support proposals, estimates, and work order generation for non-bid service work.
• Coordinate with the Service Coordinator and team to schedule and manage incoming service projects.
• Review project plans and allocate staff, timeline, and resources accordingly.
• Enforce safety policies and jobsite protocols.
• Manage project documentation and reporting, including:
• Estimates, labor tracking, change orders, RFIs, transmittals, financials, and daily logs.
• Ensure accurate, timely billing.
• Prepare and review submittals and shop drawings; ensure field teams have current documents.
• Handle change orders and pricing in Accubid.
• Maintain daily communication with GC/customers and attend coordination meetings.
• Manage permits, subcontractor/vendor compliance, and field support.
• Oversee lien processes and accounts receivable for assigned projects.

In this role, you will have the opportunity to:

• Build and maintain strong customer relationships, serving as a trusted partner throughout the project lifecycle.
• Drive service project execution by coordinating scheduling, staffing, and resource planning.
• Manage project documentation, financials, billing, and change orders with precision and accountability.
• Collaborate cross-functionally with field teams, coordinators, and vendors to deliver seamless service.
• Lead internal and external communications with clarity and professionalism.
• Resolve challenges quickly by applying sound judgment, data analysis, and proactive decision-making.
• Support continuous improvement in service delivery, operational efficiency, and team development.

We are looking for someone with the following competencies:

• High school diploma; or 2 years of related experience and/or training; or equivalent combination of education and experience.
• Strong ability to read and interpret basic documents and write clear correspondence.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Project Management software.
• Ability to apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Strong problem-solving and judgment capabilities.

Why Cochran?

Company Benefits

At Cochran, we believe in investing in our people. Beyond competitive benefits and compensation, we offer:

• Career Development & Training
• Mentorship & Growth Opportunities
• Innovative & Inclusive Workplace Culture
• Exciting, Industry-Leading Projects

PTO | 401k | Medical, Dental & Vision | Life Insurance | Seven Paid Holidays | Voluntary Benefits | EAP

Other compensation bonuses are eligible. *Bonus pay based on percentage of salary, adjusted by company and individual performance.

DEIB Statement

Cochran, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Accessibility Statement

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Cochran, Inc. is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in all aspects of employment, including the application process. To request a reasonable accommodation,contact:hr@cochraninc.com.

Compensation (Pay Range):$120,000-150,000/year

An employee's compensation level within the range will be based on several factors, including but not limited to geographic location, experience, relevant education, qualifications, skills, organizational needs, and performance. *Bonus pay based on percentage of salary, adjusted by company and individual performance.

Join Cochran and bring your expertise in Electrical Construction to a company dedicated to innovation and excellence. We are excited to welcome a leader who will be pivotal in our continued growth and success!