What are the responsibilities and job description for the Community Resource Navigator- Health and Human Services position at Coconino County?
Under general direction, is responsible for entry level professional community health work in one of several health and human services programs. Serves as a liaison between Health and Human Services and the community to facilitate access to services and improve the quality and cultural proficiency of service delivery. Works to improve health equity. Conducts outreach to implement programs in the community that promote, maintain, and improve individual and community health; performs related work as assigned.
Please Note: This is a limited appointment position funded through the Community Development Block Grant and is expected to end no later than June 30, 2026.
• Interviews and elicits pertinent information from persons applying for assistance
• Conducts comprehensive assessments with individuals and families to identify strengths and areas of need
• Interprets rules and regulations regarding eligibility for a range of programs
• Works with clients to develop individualized case plans, including specific goals and success strategies
• Provides referrals and information about other service providers, alternative assistance available, client responsibility and appeal rights
• Supports clients in meeting short and long-term goals throughout the term of the case plan
• Maintains and works with funding allocations
• Provides follow-up and case plan review and revision as needed
• Coordinates services with other agencies and makes presentations
• May conduct home visits
• Compiles data to prepare records and reports
• Attends required meetings and trainings
Essential functions of this position include but are not limit to: driving; sitting for computer entry, typing, answering telephones, etc; working with and around other staff, administration, inmates and citizens, etc; dealing with interruptions; repetitive motion (hand / wrist) for computer and phone work; vision acuity (near / far); hearing and speech for ordinary conversation; touch and finger dexterity for using radios, intercoms, telephones and computers.
MINIMUM QUALIFICATIONS:
Four years experience of progressively responsible experience in social services work; OR any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position
ADDITIONAL REQUIREMENTS:
Must obtain an Arizona driver's license by date of hire and maintain it throughout employment. Final job offer will be contingent upon a satisfactory 5-year Arizona Motor Vehicle Report. Fingerprint clearance may be required.
Preferred Qualifications include work experience with older adults (60 and older), case management experience, and Bilingual (either Spanish or Navajo).
The ideal candidate will have social service and/or case management experience, considerable knowledge of community resources in Coconino County, and have a background in providing services and support to older adults. The ideal candidate is comfortable interacting with members of the public and meeting with individuals one-on-one to provide supportive assistance. The ideal candidate is enthusiastic about supporting our local communities, and is creative and solution-focused, detail-oriented, and organized.This position is safety sensitive.
This position is non-exempt from overtime.
Working knowledge of:- Programs and services provided by governmental and non-governmental organizations that work to improve the health of the community
- Knowledge of basic public health issues, methods, and principles
- Social skills demonstrative of empathy and support
- Social determinants of health and engaging vulnerable populations
- Helping others improve their health status and quality of life
- Business English, spelling and arithmetic, punctuation, and grammar
- Office practices and procedures
- Interpersonal skills, community building, and conflict mediation
- Utilizing Microsoft Office applications and web-based technologies
- Successfully manage competing demands
- Deal impartially with individuals of various socioeconomic, ethnic, and cultural backgrounds
- Work within a team environment and work collaboratively to accomplish common goals and objectives
- Perform duties with demonstrated ability to work independently in rapidly changing environments
- Work safely and support the culture of workplace safety
- Establish and maintain effective working relationships with employees, other agencies, and the public
- Follow written and verbal instructions
- Communicate effectively verbally and in writing
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Salary : $22 - $23
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