What are the responsibilities and job description for the Intake Specialist for Injury Claims position at Coda Search│Staffing?
Coda Search│Staffing is seeking a highly skilled Intake Specialist to join our team. As an Intake Specialist, you will be responsible for handling initial calls and inquiries from new clients seeking representation for potential injury claims. Your primary goal will be to provide best-in-class service, obtain detailed information about the incident, and facilitate the review process by our attorneys.
The ideal candidate will possess excellent customer service skills, professional telephone etiquette, active listening skills, and strong verbal and written communication skills. Additionally, proficiency in Microsoft Office 365/Suite, attention to detail, and organizational skills are essential for this role.
You will work closely with our attorneys to ensure seamless case intake, data entry accuracy, and follow-up with potential clients regarding documentation and next steps. If you are a motivated individual with a passion for delivering exceptional client service, we encourage you to apply.
- Key Responsibilities:
- Handle initial calls and inquiries from new clients
- Provide best-in-class service and obtain detailed information about the incident
- Facilitate the review process by our attorneys
- Ensure data entry accuracy and follow up with potential clients
We offer a dynamic working environment, opportunities for growth and development, and a competitive compensation package. If you are looking for a challenging and rewarding career opportunity, please submit your application.
