What are the responsibilities and job description for the Legal Intake Specialist position at Moskowitz Law Group, LLC?
Position Vision
Our Intake Specialist is a versatile and dedicated team member who expertly navigates the intake process, establishes rapport with potential clients, educates perspective clients about our services, and provides exceptional support in various capacities within the firm. This individual is essential in the client acquisition process, ensuring that each interaction is professional, empathetic, and efficient while maintaining the company's high standards.
To Be Successful In This Role, You Need To Be:
A highly organized and detail-oriented professional with strong interpersonal skills, emotional intelligence, and a customer-focused mindset. The Intake Specialist is adept at building trust and connection with clients and seamlessly managing various responsibilities and tasks as needed. This individual demonstrates a commitment to problem-solving and continuous improvement, working collaboratively with the team and proactively identifying opportunities to enhance processes and client experiences.
Top Responsibilities
At MLG, we are a team that works together and cares for one another and our clients' well-being.
Our team members are not here for a job, but here for a career they can grow with, where they enjoy coming to work each day. We, as A-players, work hard in this high-pace environment and we truly care for the success of our business and our clients.
We are committed to working as a unified team by communicating clearly and proactively in all we do. Our doors are always open, and we constantly give our feedback for improvement in all areas of the business. When you are a part of this team you are part of a close group of professionals who are valued, cared for, and are compensated well for your dedication and results.
We strive to make our workplace an exciting, dynamic environment where passion, commitment, and teamwork are the norm. Where clients can trust that they will receive the highest level of care and attention, and where team members can thrive and grow as professionals.
So come join us and be a part of our amazing team!
Top Reasons To Join Moskowitz Law Group, LLC
Our Intake Specialist is a versatile and dedicated team member who expertly navigates the intake process, establishes rapport with potential clients, educates perspective clients about our services, and provides exceptional support in various capacities within the firm. This individual is essential in the client acquisition process, ensuring that each interaction is professional, empathetic, and efficient while maintaining the company's high standards.
To Be Successful In This Role, You Need To Be:
- Highly organized
- Have strong interpersonal skills and emotional intelligence
- Be tech savvy
- Have customer services skills
- Be empathetic
A highly organized and detail-oriented professional with strong interpersonal skills, emotional intelligence, and a customer-focused mindset. The Intake Specialist is adept at building trust and connection with clients and seamlessly managing various responsibilities and tasks as needed. This individual demonstrates a commitment to problem-solving and continuous improvement, working collaboratively with the team and proactively identifying opportunities to enhance processes and client experiences.
Top Responsibilities
- Screen and pre-qualify potential new clients and to schedule them for consultations
- Checking for conflicts of interest properly
- Ensuring all leads are properly directed and educated through the intake funnel; following up with potential new clients who do not engage the Firm during the initial consultation; appointment confirmation; following up periodically with existing clients, and referral sources; onboarding clients; preparing reports
- Document all communication to clients fully in our systems.
- Salary $45,000 - $70,000 depending on years of experience and qualifications
- Health, Dental & Vision
- 9 AM to 5:30PM
- 401 K with matching
- Flexible Spending Account
- Flexible Health Account
- Option for life and disability insurance
- This position is Hybrid and located in Hackensack, NJ
- 9 AM - 5:30 PM
At MLG, we are a team that works together and cares for one another and our clients' well-being.
Our team members are not here for a job, but here for a career they can grow with, where they enjoy coming to work each day. We, as A-players, work hard in this high-pace environment and we truly care for the success of our business and our clients.
We are committed to working as a unified team by communicating clearly and proactively in all we do. Our doors are always open, and we constantly give our feedback for improvement in all areas of the business. When you are a part of this team you are part of a close group of professionals who are valued, cared for, and are compensated well for your dedication and results.
We strive to make our workplace an exciting, dynamic environment where passion, commitment, and teamwork are the norm. Where clients can trust that they will receive the highest level of care and attention, and where team members can thrive and grow as professionals.
So come join us and be a part of our amazing team!
Top Reasons To Join Moskowitz Law Group, LLC
- Open Door Policy: Leaders are always open to employee’s questions, complaints, suggestions and challenges.
- Team Atmosphere: We are team and family oriented: We work together as a team and encourage one another. We pitch in and help each other as needed to do our best work.
- Autonomy: We don’t micromanage and promote a flexible get-it-done attitude with the ability to work three days a week from home.
- Support Systems: We have clear training and well thought out processes and procedures, are recognized for our results, and our work is valued by management and peers.
- Growth Opportunities: Opportunities for advancement, a growth mindset, and a positive leadership team that sets us up for success for those who go above and beyond.
Salary : $45,000 - $70,000
