What are the responsibilities and job description for the IT Technical Aid position at CodeForce?
Career Opportunity :
Job Title : IT Technical Aid
About CodeForce 360
Making a career choice is amongst the most critical choices one can make, and it's important for the choice to be calculated with factors such as a company's run of success since its inception and more. But, when you come across a company that has reputation proven with nothing but an illustrious run of success since the day it began, you don't need to think of anything else. That's precisely what some of our employees and prospective employees think when they came across CodeForce 360.
Position Overview
IT Technical Aid
Position Description :
- The Information Technology (IT) Technical Aid works under the supervision of professional information technology staff to provide basic support services and assistance; perform routine information systems related tasks in a centralized IT organization.
- The IT Technical Aid will provide support to systems customers and / or to departmental staff for a variety of IT related issues including the identifying, tracking, documenting, researching, and resolving job issues or problem calls, and will follow specific procedures for escalating high priority issues, when required; support IT professionals by performing routine systems testing and production work, including validating user manuals, procedures, and other instructional materials; will work on medium size office grade printers and high speed commercial printers as needed; should be capable of lifting office supplies and equipment of up to twenty pounds; assist in the installation, configuration, maintenance and troubleshooting of information technology devices including personal computers, video display terminals, printers, cabling and other hardware.
Skills Required : The IT Technical Aid will possess knowledge and experience in customer service; decision making; organizational awareness; problem solving; oral communication, speaking and writing; troubleshooting hardware and software issues.
Experience Required : Two (2) years of highly specialized clerical experience involved in an information systems environment including the use or installation of desktop software and / or operating high-speed commercial printers.
Education Required : A high school diploma or equivalent.
Additional Information : Required to drive to various locations throughout client including Antelope Valley using your own vehicle.
How to Apply
Job ID : JPC - 163654
For more information, please contact below :
Gaurav Vishwakarma
470) 766-9574
gauravv@codeforce.com
Qualified individuals will be contacted for an interview.
