What are the responsibilities and job description for the IT Support Technician position at Codinix Technologies?
Job Title: IT Support Tech
Location: New Ulm, MN (Must be within 25-30 minutes of the work location)
Job Description:
We are looking for an IT Support Technician to provide onsite technical support for desktops, laptops, printers, scanners, mobile devices, and network infrastructure. The role involves troubleshooting hardware/software issues, setting up telecom systems, and assisting with network installations.
Key Responsibilities:
- Install, maintain, and troubleshoot desktops, laptops, and mobile devices.
- Support and configure Avaya telecom systems.
- Perform network troubleshooting, including switch and firewall installations.
- Participate in 24x7 on-call rotation for IT support.
- Document issues and resolutions in ServiceNow (SN).
Requirements:
- 2-5 years of IT support experience.
- Experience with desktop, telecom, and network hardware.
- Knowledge of operating systems and IT infrastructure.
- Strong customer service and troubleshooting skills.
- High school diploma or equivalent (Vocational/Technical training preferred).
If you have qualified candidates, please share profiles with location distance details and upload them to the BR in the subject line with the ITAP reference number.
Job Type: Contract
Pay: Up to $22.00 per hour
Schedule:
- Day shift
Work Location: In person
Salary : $22
