What are the responsibilities and job description for the Deskside Support Technician position at COFORGE Marketing?
Role : Deskside Support Technician Location : Minneapolis, MN Mode of Hire : Full Time Skills Required : - Associates Degree or bachelors degree in Information Technology or equivalent work experience 2 years prior deskside support experience Experience should be hands on support as opposed to phone support Experience with Desktop Break / Fix Experience with MS Windows 7-11 Experience with MAC OS Experience with office technology (MS Office 365, Web-based Applications, One Drive). Install, move, add, changes (IMAC), build, configuration, and software support Experience in large corporate technical support environment Experience with ticketing tools ServiceNow Experience providing excellent Customer Service and face to face hardware support to customers
