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Deskside Support Technician

Coforge
Minneapolis, MN Full Time
POSTED ON 1/10/2025
AVAILABLE BEFORE 4/6/2025

Role : Deskside Support Technician

Location : Minneapolis, MN

Mode of Hire : Full Time

Skills Required : -

  • Associates Degree or bachelor’s degree in Information Technology or equivalent work experience
  • 2 years prior deskside support experience
  • Experience should be hands on support as opposed to phone support
  • Experience with Desktop Break / Fix
  • Experience with MS Windows 7-11
  • Experience with MAC OS
  • Experience with office technology (MS Office 365, Web-based Applications, One Drive).
  • Install, move, add, changes (IMAC), build, configuration, and software support
  • Experience in large corporate technical support environment
  • Experience with ticketing tools – ServiceNow
  • Experience providing excellent Customer Service and face to face hardware support to customers

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