What are the responsibilities and job description for the Operations Supervisor position at COFREIGHT INC?
About Us:
Unis accelerates logistics success with our Transportation Management System that offers unparalleled control, visibility, and adaptability. Unis strives in elevating our employees and operations toward new heights of excellence. As client’s partner with us, we focus on more than just a business relationship; it's an opportunity to unlock a world of value-added services that will enhance operational standards and elevate success by unifying our clients’ supply chain networks through superior technology, assets, and information services.
Job Description
Purpose and Scope:
Supervises the daily activities of an operational unit. Monitors and assists staff to maintain workflow and achieve targeted operational and financial results. Implements practices to ensure compliance with operational policies and procedures. Resolve operational issues and escalate complex issues as needed.
Responsibilities:
- Managing and overseeing daily operations within the department.
- Meeting customer and company KPI’s and SLAs on a weekly, monthly and yearly basis as requested.
- Evaluating employees based daily duties and responsibilities.
- Verifying employee time/payroll information.
- Assisting in managing department workforce, reinforcing company policy and procedure, and establishing and maintaining healthy working relationships across the organization.
- Assisting manager with planning and budget process.
- Operate in a fast-paced environment handling multiple tasks with complex deadlines.
- Communicate with customers, vendors, and employees.
- Overseeing all shipping/receiving operations.
Required PPE:
- Safety Vest
- Safety Glasses
- Knit Gloves
Skills / Qualifications:
- Fluent in Spanish & English
- Strong analytical and problem-solving skills.
- Strong analytical and problem-solving skills.
- Strong initiative and making suggestions for improving processes.
Job Competency / Qualifications
Education/ Training:
- High school diploma, GED, or suitable equivalent.
- Bachelor's degree preferred.
Technical Requirements:
- Ability to work independently and as part of a team
- Excellent organizational and time management skills
- Excellent interpersonal, oral, and written communication skills
Experience:
- A minimum of Five (5) years of professional experience working in logistics, warehouse, or transportation operations.
DISCLAIMER: EQUAL EMPLOYMENT OPPORTUNITY POLICY
Unis provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. Unis complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Unis expressly prohibits any form of unlawful employee harassment or discrimination based on any of these protected categories. The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned. The scope of the job may change as necessitated by business demands.