Program Manager

Job Title: FSS Program Manager Location: Cincinnati, OH 45214 Full Time Role

SCOPE: The job requires planning and implementing all aspects of the FSS program with the goal of meeting or exceeding HUD s guidelines for enrollment in FSS. The position reports directly to the Director of Housing Choice Voucher Services.
ESSENTIAL FUNCTIONS: include, but are not necessarily limited to:

• Ensure services coordination (case management) responsibilities for all FSS participants.
• Manage the overall operations and activities of the FSS and Homeownership program.
• Ensure compliance with FSS and Homeownership HUD requirements.
• Prepare monthly FSS newsletters and assist with preparation of monthly HCV newsletters.
• Ensure to identify candidates for HCV Homeownership.
• Ensure a minimum number of annual HCV Homeownership closings.
• Ensure the monitoring of escrow accounts for all FSS participants monthly.
• Ensure staff is promote the FSS program during voucher briefing sessions as needed.
• Work with IT and Yardi to further ensure software for FSS program is operational
• Responsible in the development and implementation of workshops or other special meetings or events for FSS.
• Promote and educate community partners on both the FSS and Homeownership programs through various meetings and events.
• Responsible to ensure operating procedures and policies for FSS relevant to changes in HUD regulations and SOPs are revised accordingly. .
• Responsible for increasing enrollment for the FSS program;
• Draft and/or edit articles and/or correspondence on behalf of if needed.
• Provide Gold Standard communication to internal and external clients.
• Develop and maintain good working relationships with other agencies.
• Assist in providing training and guidance relevant to changes in HUD regulations that involve recertifications.
• Interview and Hire FSS Staff as needed/
• Responsible for maintaining and expanding the support services provided to FSS families either directly by Housing Choice Voucher or as a collaborative effort with other agencies.
• Ensure quarterly file reviews are completed by supervisor
• Perform additional duties as assigned.

MINIMUM QUALIFICATIONS:

• Bachelor's degree in an area such as public administration, community services, urban studies, business administration, etc.; or an equivalent combination of education and related working experience.
• Demonstrated strong verbal and written skills.
• Demonstrated experience dealing with a variety of special interests.
• Demonstrated ability to organize and implement an action plan based on regulatory information.
• Demonstrated history of successful interaction and involvement with community based organizations, especially those involving persons of low income.
• Complete FSS training within the first year of employment.
• Complete HCV training within the first year of employment.

OTHER: The incumbent must possess and maintain a valid driver's license in state of residence, and maintain an insurable driving record under the terms and conditions of the auto liability policy. The incumbent may have no more than 6 accumulated points in 3 consecutive years.

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