What are the responsibilities and job description for the IT Configuration Technician position at Cogliano IT Staffing LLC?
Job Details
IT Configuration Technician needed for a contract to hire position in Pawtucket, RI!
Our client is looking for a IT Configuration Technician to work in their technology center and perform the following tasks:
Key Responsibilities
- Ability to work onsite Mon-Friday 8AM to 4:30PM
- Responsible for laptop, desktop, and server assembly and configuration. Tasks include installation of operating systems, warranty repair, firmware and IOS upgrades and installation of Managed Services tools for contracted and non-contracted customers.
- Experience with MDT Server & other PC Imaging Software
- Perform device preparation at Configuration center, specifically imaging and custom configuration of laptops and desktops for onsite installation using various imaging tools.
- Responsible for warehouse management tasks including shipping, receiving, inventory management and delivery of finished devices.
- Performing switch and disk array initial configuration.
- Assist with medium-to-large-scale enterprise migration projects.
- Assist configuration center manager on customer engagements.
- Assist with data center moves.
- May be required to work onsite in a customer facing position as scheduled.
- Meet agreed upon turn-around times for client configuration and installation projects.
- Maintain proper records as required by ISO 9001 certification
Skills, Knowledge & Expertise
- Hardware, operating systems and network knowledge, PIXY Booting
- Ability to troubleshoot and communicate issues
- Excellent communication skills, ability to interact professionally with clients
- 1-2 years' experience PC hardware and networking experience.
- Experience with Microsoft Active Directory, SCCM, Microsoft MDT Server
- Excellent customer service skills.
- A or Network Certification.
- Network cabling and termination knowledge.
- Ability to multitask.
- Ability and desire to learn new competencies.
- Windows 7, Windows 10 and Windows 11 fluency.
- Typical location is a warehouse/office type open plan environment.
- Includes lifting and moving of IT equipment and boxes.
- Candidate must be able to lift 10-70 pounds regularly. Occasional lifting of items heavier than 100 pounds with help required. Standing, bending, crawling, reaching/stretching and working on ladders required.
- Travel (MA,CT,NH,ME,RI,VT) as needed
- Travel non-local-up to 25%
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