What are the responsibilities and job description for the Business Systems Consultant (Confluence/Jira) position at Cognizant North America?
About Cloud Infrastructure & Security Services : Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers! We help customers transform infrastructure and workplace to meet the rapidly evolving needs of the digital era! Our holistic approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to run the business in a secure environment.
The ideal candidate will have extensive experience in Confluence and Jira and will work in a hybrid model during day shifts. This role does not require travel. The candidate will play a crucial role in developing and maintaining our infrastructure ensuring seamless integration and operation of our systems.
Responsibilities
- Develop and maintain infrastructure solutions to support business operations.
- Ensure seamless integration and operation of Confluence and Jira systems.
- Collaborate with multi-functional teams to design and implement infrastructure improvements.
- Monitor system performance and solve issues to ensure optimal functionality.
- Provide technical guidance and support to team members and customers.
- Implement standard processes for infrastructure management and security.
- Oversee the deployment and configuration of infrastructure components.
- Conduct regular system audits and generate reports on infrastructure performance.
- Lead efforts to automate infrastructure processes and workflows.
- Ensure compliance with industry standards and company policies.
- Develop and maintain documentation for infrastructure processes and configurations.
- Participate in planning and execution of infrastructure projects.
- Stay updated with the latest industry trends and technologies to drive continuous improvement.
Qualifications
Certifications Required
Certified Jira Administrator Certified Confluence Administrator
LI-NC1
Applications will be accepted until 2 / 28 / 2025.
The annual salary for this position is between $114,000 - $154,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements :
Disclaimer : The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Salary : $114,000 - $154,000
