What are the responsibilities and job description for the CBC Manager Consulting position at Cognizant?
Job Summary
We are seeking a CBC Manager Consulting with 12 to 16 years of experience to join our team. The ideal candidate will have expertise in Business-To-Consumer Business Process Framework Business Process Modelling Business Process and Business Operations. The role involves working in a hybrid model with day shifts and no travel requirements. The candidate will play a crucial role in optimizing business processes and enhancing operational efficiency.
Responsibilities
We are seeking a CBC Manager Consulting with 12 to 16 years of experience to join our team. The ideal candidate will have expertise in Business-To-Consumer Business Process Framework Business Process Modelling Business Process and Business Operations. The role involves working in a hybrid model with day shifts and no travel requirements. The candidate will play a crucial role in optimizing business processes and enhancing operational efficiency.
Responsibilities
- Lead the development and implementation of business process frameworks to improve operational efficiency.
- Oversee the design and modeling of business processes to ensure alignment with organizational goals.
- Provide expert consultation on Business-To-Consumer strategies to enhance customer engagement and satisfaction.
- Collaborate with cross-functional teams to identify and address process inefficiencies.
- Develop and maintain comprehensive business process documentation.
- Conduct regular reviews and updates of business process models to ensure they remain relevant and effective.
- Implement best practices in business operations to drive continuous improvement.
- Monitor and analyze business process performance metrics to identify areas for improvement.
- Facilitate workshops and training sessions to educate team members on business process methodologies.
- Ensure compliance with industry standards and regulations in all business process activities.
- Support the development of business process automation solutions to streamline operations.
- Provide guidance and mentorship to junior team members on business process management.
- Collaborate with stakeholders to gather requirements and develop tailored business process solutions.
- Possess extensive experience in Business-To-Consumer strategies and implementation.
- Demonstrate strong expertise in Business Process Framework and Business Process Modelling.
- Have a deep understanding of Business Process and Business Operations.
- Exhibit excellent analytical and problem-solving skills.
- Show proficiency in using business process management tools and software.
- Display strong communication and interpersonal skills.
- Have a proven track record of leading successful business process improvement initiatives.
- 10 years of experience in life & annuity domain and prior experience in any consulting practice- Preferred
