What are the responsibilities and job description for the Military Field Consultant position at Cognosante?
Job Title: Field Consultant
Description:
The position of Field Consultant is an exciting opportunity to make a difference in the lives of military members and their families. As a Field Consultant, you will travel throughout your assigned region, providing information and referrals to Service members and families. Your role will involve increasing awareness of military community services, collaborating with existing family support resources, identifying gaps in available services/resources, and determining methods to fill those gaps.
Duties and Responsibilities:
- Travel throughout assigned region, as directed, and approved by MC&FP
- Provide Service members and families with information and referrals for events to increase awareness of military community services, including relocation assistance, non-medical individual and family counseling, personal and family life education, PFM services, information and referral services, deployment assistance, SECO, exceptional family member services, child abuse prevention and response services, domestic violence prevention and response services, MWR services, and transition assistance, when requested and approved by the Government
- Maintain an online repository of state-specific information on Government-approved family programs and support resources
- Identify problems and/or gaps in available services/resources and determine methods to fill gaps and enhance existing support system efforts, in collaboration with Military OneSource, DoD, State Joint Force HQ, and civilian community resources
Qualifications:
- US Citizen and fluent English speaker
- Possess strong customer service skills, knowledge of call center operations, and knowledge of the military lifestyle
- Holds a Bachelor's degree (or equivalent work experience)
- Possesses 10 years of prior military experience as an Active Duty, National Guard, or Reserve service member, or spouse of a member, or relevant civilian knowledge and experience working in Military Service programs (military departments and family service-type programs)
- Possesses an additional 5 years of work experience consisting of some combination of prior military experience, marketing, sales, recruiting, education, or other similar networking-intensive work
Working Conditions:
- Must undergo criminal history and fingerprint check
- Must submit to and successfully pass a DoD-initiated Tier 2 (Low-Risk) Suitability Investigation
- Must be willing to travel up to 80% within assigned geographical area of responsibility, usually by own vehicle
- Must reside within 50 miles of: Fort Gregg-Adams, VA; Joint Base Langley-Eustis, VA; Naval Station Norfolk, VA; or Fort Walker, VA
Requirements:
- Ability to obtain Public Trust clearance
Additional Requirements:
- Fluently bilingual English-Spanish
- Prior experience in marketing, recruiting, counseling, and/or academic instruction
Benefits:
Cognosante offers comprehensive and competitive pay, benefits, services, and programs to eligible employees and their dependents. Our mission is to provide optimal health and productivity, support employee retention and attraction, and provide work/life balance to ensure our employees succeed inside and outside of the office.
