What are the responsibilities and job description for the BUSINESS OFFICE MANAGER position at Cohesive Staffing Solutions?
Job Description
Job Description
Description : POSITION SUMMARY
The Business Office Manager is responsible for the oversight of all administrative functions that contribute to the capture, management and collection of patient service revenue through the entire life of a patient account. The Business Office Manager handles all unresolved / escalated account related issues and is responsible for all billing, AR, and cash posting staff. The Business Office Manager ensures all productivity is appropriate and without errors for each subordinate. The manager will monitor key performance indicators including but are not limited to; AR days, cash collections goals and posting, bad debt, denials, and underpayment recovery. This position will also be responsible for periodic reports that include but are not limited to; the submission of the Credit Balance Report for Medicare as well as the Bad Debt portion of the Cost Report. Able to work in any area of the department (billing, AR, cash posting).
SUPERVISOR
Cohesive Director of Revenue Cycle
LOCATION
Primarily Remote
POSITION SUPERVISORY RESPONSIBILITIES
Supervisory Positions may include :
1 Business Office Specialist
1 Admissions Clerks / Registration Clerks
1 HIM
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- To perform this job successfully, an individual must be able to perform each key function satisfactorily.
- Each category will be assessed on performance measurements of appropriateness, efficiency, effectiveness, and timeliness.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the key functions.
Job Functions
1) Leads and provides operational directives for all PFS activities related to the claim’s management and collections of Patient Accounts Receivables and ensures timely, efficient cash collections to support the overall financial goals of the organization
2) Assists in any special project or territory the corporate revenue cycle director has assigned
3) Oversees department hiring and training
4) Responsible for all payer credentialing and contracts
5) Maintains insurance and payer provider portal login information and passwords
6) Supervises billing, AR, and cash posting
7) Supervises Business Office Specialist, Registration / Admission Clerks, and HIM
8) Reviews all statistical reports to monitor trends and determine operational deficiencies and implements corrective action plans as necessary
9) Key point of contact for all staff members within the Business Office and on-site facilities
10) Excellent analytical, critical thinking, organizational and time management skills with a strong attention to detail, accuracy, and follow through
11) Comprehensive knowledge of claims management
12) Assists in the other departments when needed (coding)
13) Identifies and resolves problems, for the purpose of achieving the departmental goal of ensuring maximum revenue
14) Responsible for auditing and monitoring of the RCM workflow and processes and productivity of the staff
15) Responsible for creating and maintaining RCM policies and procedures for the facility
16) Developing and mentoring staff to include consistent training of the RCM staff
17) Take on additional projects as required and as skills allow.
ADDITIONAL RESPONSIBILITIES
Requirements :
POSITION QUALIFICATIONS
MINIMUM QUALIFICATIONS
EDUCATION AND / OR EXPERIENCE
LANGUAGE SKILLS
MATHEMATICAL SKILLS
REASONING ABILITY
INTERPERSONAL SKILLS
