What are the responsibilities and job description for the BUSINESS OFFICE SPECIALIST position at Cohesive Staffing Solutions?
Job Description
Job Description
Description : POSITION SUMMARY
Responsible for keeping the Business Office fiscally sound. This includes keeping all finances for the department within the Board approved budget and working with Administration to resolve any problems. Supervises operating functions in the Business Office. Examines work for exactness, neatness, and conformance to policies and procedures.
SUPERVISOR
Revenue Cycle Manager
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each key function satisfactorily.
Each category will be assessed on performance measurements of appropriateness, efficiency, effectiveness, and timeliness.
Reasonable accommodations may be made to enable individuals with disabilities to perform the key functions.
Job Functions
Responsible for all insurance precertification, prior authorizations, and referrals for patient services and / or procedures.
Serves as a backup for posting all patient information, daily charges, and receipts to bill for services.
Works credit balances and prepares receipts for deposit.
Serves as the troubleshooter and assists patients with problems on accounts.
Ensures all accuracy and appropriate delegation of charges i.e. Medicare, Etc.
Assists Revenue Cycle Manager with daily responsibilities.
Responsible for taking payments, collections, and building charges.
Assist registration, charge posting, and medical records, as necessary.
Prepares and monitors daily charge reports.
Other duties as assigned. The preceding list of essential functions is not exhaustive and may be supplemented.
ADDITIONAL RESPONSIBILITIES
Comply with HIPAA regulatory requirements.
Adhere to the hospital’s philosophy, mission, and policies and procedures.
Requirements :
POSITION QUALIFICATIONS
MINIMUM QUALIFICATIONS
Basic computer skills using Microsoft Word and Excel
Familiar with medical terminology
Ability to use independent judgment and import confidential information.
Must possess superb organizational skills
Must have excellent oral and written communication skills
Must have the ability to identify and work to solve problems as they arise
Must be motivated as well as a self-starter who can work independently; however capable to take direction as appropriate
Must have excellent interpersonal skills and work effectively and efficiently with healthcare professionals both in and out of the hospital environment.
EDUCATION AND / OR EXPERIENCE
High school diploma or equivalent. Business management degree preferred.
A minimum of two (2) years previous experience in a hospital Business Office required.
Supervisory experience required.
Must have experience with accounts payable and accounts receivable.
Knowledge of office skills and able to multi-task.
LICENSURE / CERTIFICATION
None
LANGUAGE SKILLS
English is the primary language of the Hospital.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
Ability to effectively present information and respond to questions from groups of board members, managers, physicians, clients, customers, employees, and the public.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
Ability to compute ratio, percent, rate, as well as the ability to create and interpret graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instruction furnished in written, oral, and / or diagram form.
Ability to define and solve problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in statistical or diagram form and deal with several abstract and concrete variables.
INTERPERSONAL SKILLS
Demonstrates active listening techniques.
Gains support through effective relationships.
Treats others with dignity and respect; seeks feedback.
Always demonstrates honesty and integrity in care and use of patient and hospital property.
Demonstrates and understands the importance of and respect for the rights, dignity and individuality of each patient in all interactions.
Demonstrates respect for co-workers and responds to the needs of patients by complying with hospital policies.
CONTINUING EDUCATION
Attend in-service training sessions, facility meetings, and continuing educational opportunities appropriate to responsibilities.
Attend continuing education required for maintenance of professional certification or licensure as needed.
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