What are the responsibilities and job description for the Client Services Specialist position at Coinbase?
A company is looking for a Specialist, Prime Client Services.Key ResponsibilitiesServe as a product and service expert for institutional clients, providing comprehensive support throughout their lifecycleManage complex workflows, including client management, incident resolution, and operational processesDeliver client service through various communication channels, ensuring accurate and professional query resolutionRequired Qualifications4 years of experience supporting high-priority institutional clients in relevant areasStrong knowledge of cryptocurrency, global financial markets, and trading platformsProven ability to manage high-stakes interactions and resolve complex issues under pressureFlexibility to work shifts, including weekends, in a 24 / 7 environmentPreferred Bachelor's degree in Finance, Business, Economics, or a related field
