What are the responsibilities and job description for the Water & Fire Restoration Project Manager position at COIT Cleaning & Restoration Services?
Join Our Team as a Project Manager - Property Restoration
Are you a motivated professional with a passion for leading teams and making a meaningful impact? At COIT Services, Inc., we pride ourselves on being a trusted leader in property restoration. Our mission is to help clients recover from unexpected damage and restore their properties to their original condition with care, quality, and precision. We are looking for an experienced and detail-oriented Project Manager to join our dynamic team.
This role offers an exciting opportunity to lead projects, collaborate with a skilled team, and deliver outstanding results for clients. If you thrive in a fast-paced, customer-focused environment and are ready to take your career to the next level, we want to hear from you!
Position Summary
As a Project Manager at COIT Services, Inc., you will oversee property restoration projects, ensuring clients' properties are protected from further damage and restored to pre-loss condition with the highest quality standards. You will manage the entire project lifecycle, coordinate with teams, and serve as a vital point of contact for customers, insurance adjusters, and vendors.
Key Responsibilities
Customer Relations
- Serve as a professional and courteous ambassador for COIT Services, Inc.
- Engage with clients to assess their needs and provide tailored solutions.
- Handle customer concerns promptly, ensuring mutually satisfactory resolutions.
Project Oversight
- Supervise and manage all aspects of restoration projects, from order entry to final inspection.
- Utilize Xactimate software for accurate estimating and billing.
- Track job progress, including material orders, timelines, and crew performance.
- Conduct on-site visits and inspections to maintain quality standards.
Team Leadership
- Train, mentor, and supervise technicians to ensure excellence in workmanship.
- Ensure all team members maintain certifications and comply with industry standards.
- Oversee marketers' activities, ensuring effective outreach and follow-up efforts.
Operational Excellence
- Manage incoming calls and dispatch crews efficiently.
- Oversee billing processes, accounts receivable, and aging reports.
- Maintain organized project documentation and ensure timely completion of jobs.
What You Bring to the Team
- Professional Experience: A minimum of two years of experience in property restoration or a related field.
- Technical Expertise: Familiarity with Xactimate or similar restoration software.
- Leadership Skills: Proven ability to train and lead teams to deliver exceptional results.
- Customer Focus: Excellent communication and problem-solving skills, with a commitment to client satisfaction.
- Educational Background: High school diploma or equivalent; additional certifications in restoration or project management are a plus.
- Driving Record: Valid driver's license with a clean and acceptable driving history.
Why Choose COIT Services, Inc.?
- Career Growth: Build your skills with industry-leading training and certifications.
- Impactful Work: Help clients recover and rebuild during challenging times.
- Supportive Team Environment: Collaborate with a dedicated and professional team.
- Competitive Compensation: We offer a robust salary and benefits package.
Physical Demands
This role involves extensive walking, standing, stooping, and bending, as well as lifting and carrying up to 50 pounds. You'll also need to safely operate a company vehicle for job-related travel.
Take the Next Step in Your Career!
If you're a results-driven professional ready to lead impactful restoration projects, we encourage you to apply. Join COIT Services, Inc. and be part of a team that restores not just properties, but peace of mind.
