Project Coordinator

The Project Coordinator is an instrumental role in the client and operational support of the service line and is a critical part of the team. By managing resources and information and assisting with scheduling and planning, this role monitors progress toward achieving project goals. The Project Coordinator provides operational support to their assigned service line and serves as the primary point of contact for internal and external clients and associates.

The Project Coordinator plans, prioritizes, and organizes a diversified workload while continually providing outstanding support and coordination to our growing organization. The ideal individual will have the ability to exercise good judgement in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. 

The Project Coordinator also serves as a liaison between the service line leader, the service line staff and firm leadership; and oversees special projects.

The expectation of the Project Coordinator is to add value to the service line by building upon their existing administrative skillset, anticipating stakeholder needs and introducing tools and solutions that streamline project execution.

KEY RESPONSIBILITIES OF THE ROLE:

• Provide operational support to service line project managers and leaders.
• Receive, organize and inventory medical records and imaging studies, both physical and electronic.
• Assist with ensuring client and project information is entered into project management system correctly and is consistently up to date.
• Organize, attend, and participate in internal and client project meetings. Where appropriate, distribute notes/minutes to all project team members.
• Complete a broad variety of administrative tasks including managing an active calendar of appointments; answering and triaging phone calls; completing expense reports; arranging detailed travel plans, itineraries, and agenda
• Ensure client needs are managed towards the best solution.
• Prepare necessary presentation materials for meetings and document/following up on important actions and decisions from meetings.
• Undertake project tasks, as required.
• Ensure projects adhere to frameworks and all documentation is maintained appropriately.
• Work closely and effectively with service line leader to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately.
• Prioritize conflicting needs, handle matters expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures.
• Demonstrate a “career” mindset with respect to your role, setting the example for others.
• Ask questions (‘’don’t assume”).
• Develop error-free and high-quality work.
• Think like a strategist.
• Consistently look for ways to “make it better” and “make you better.”