Team Operations Manager/ Coordinator

We are seeking a detailed oriented and organized Team Operations Manager to oversee our daily operations, supervise virtual admin staff, and ensure our business runs efficiently acting as an executive assistant to our team lead.

Think start-up, jack of all trades. If you like having autonomy within your role, variety in your tasks and helping move projects along, this role is for you.

We recommend that you read the entire job posting before applying. Do Not apply if you are interested in becoming a licensed real estate agent (reach out to our team for agent opportunities.)

About Our Team:

We are a top-performing team at Coldwell Banker, known for our commitment to excellence and strong client relationships. We value trust, reliability, and organized systems to keep our team running smoothly.

We’re seeking a detail-oriented and dependable Team Operations Manager/Executive Assistant to bring structure to our fast-paced environment. You’ll work closely with our team lead to ensure operations are organized, efficient, and on track.

If you thrive in creating order, solving problems, and supporting a team that works hard but values balance, this role is for you. We are not micro-managers. We believe in trusting smart people to do what they do best.

Duties & Responsibilities

Team Lead Support

• Manage the team lead’s inbox. Prioritize and respond to emails, organize tasks, and ensure important items are followed up on.
• Manage the team lead's calendar, grouping similar tasks to maintain focus, avoiding conflicts, and helping prioritize daily activities.
• Prepare materials for appointments and meetings, ensuring everything needed is ready to go, from documents to presentations. Anticipate potential questions and needs, and proactively gather relevant information.

Team Management Duties

• Handle incoming queries from clients and staff on behalf of team lead. Act as middleman to help the team lead focus on high-level business activities.
• Create and manage all systems for sellers, buyers, client database management, lead generation tracking, lead follow-up and all office administration.
• Manage team projects and solutions to issues list. Manage delegated tasks to ensure project progression.
• Schedule and coordinate team events.
• Manage team budget and help ensure we’re on track to meet our business plan goals.
• Support the development and updating of business operations manuals, job descriptions, and employment contracts for future hires.
• Manage VAs including delegation and tasks management.
• Oversee database management to ensure leads are being connected to agents and process is followed.
• All other duties as assigned.

Required Skills

• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel).
• Knowledgeable in technology to communicate via computer, smartphone, or text.
• Able to manage time effectively and efficiently.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.

Education & Experience

• Associate or Bachelor's degree required.
• Two years previous professional experience.
• Prior experience in real estate, finance or a related field is a plus.

Benefits:

• Competitive salary.
• Paid-time off.
• Opportunities for professional growth and development.

Job Type: Full-time

Pay: $38,000.00 - $50,000.00 per year

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you have reliable transportation?

Education:

• High school or equivalent (Required)

Work Location: In person

Salary : $38,000 - $50,000