What are the responsibilities and job description for the Front Desk Ambassador position at Coldwell Banker Distinctive Properties?
Job Summary
We are seeking a highly motivated and organized individual to fill this part-time office position. The successful candidate will have excellent communication and interpersonal skills, a strong working knowledge of Microsoft Office or Google Suite applications, and a passion for delivering outstanding results.
Main Responsibilities:
- Customer Service: Provide exceptional customer service to our agents and their clients.
- Agent Support: Assist the Managing Director with agent onboarding and provide new agent orientation.
- Training and Development: Engage with agents to provide education/training on CB systems, tools, and ancillary services.
- Event Planning: Organize and promote events to be held at the office.
- Administrative Tasks: Perform receptionist and administrative duties, including answering phones, greeting clients, distributing mail, etc.
Requirements:
- Experience in a customer service role.
- Strong working knowledge of Microsoft Office or Google Suite applications.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced office environment.
- A positive attitude, integrity, and a passion for providing exceptional customer service.
