What are the responsibilities and job description for the Front Desk position at Hotel Columbia?
Experience Coordinator
You will be an integral member of our front office team, responsible for creating distinctively different and authentic experiences for our guests.
Responsibilities:
- Provide exceptional written and verbal communication to promote hotel services and connect guests to local experiences.
- Organize itineraries and reservations while showcasing personal passions and knowledge of hotel amenities.
- Collaborate with team members to ensure accuracy and efficiency in meeting guest needs.
Qualifications:
- Flexibility in work days and hours, as well as a passion for providing service to others.
- Previous experience in assisting with creating authentic vacation or travel experiences.
- A strong people person with excellent communication skills, both verbally and in writing.
- Multitasking abilities with a focus on accuracy.
Benefits:
- Competitive hourly rate ($20-$21)
- Group medical, dental, vision, life, and disability benefits
- Pre-tax flexible benefit plan for healthcare and dependent care reimbursement
- Employee assistance program
- Paid time off/sick time
- 401(k) plan with company match
Salary : $20 - $21