What are the responsibilities and job description for the IT Technical Support Engineer position at Colgate-Palmolive?
No Relocation Assistance Offered
Job Number #166059 - Piscataway, New Jersey, United States
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Join our team as an IT Technical Support Engineer and become the go-to expert for Level 2 (L2) Support! You'll dive into thrilling challenges involving SAP Basis, system administration, network solutions, and workload automation within the dynamic Colgate environment and cutting-edge Google Cloud Platform. Collaborate with us to leverage powerful tools like Splunk, Stonebranch, and Splunk SOAR, driving innovation through insightful analysis, troubleshooting, and process automation. Ready to unleash your potential? Apply now and be a part of our exciting technological journey!
Work visa sponsorship not available for this position
What You'll Do
Salary Range $74,400.00 - $117,500.00 USD
Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.
Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
For additional Colgate terms and conditions, please click here.
Job Number #166059 - Piscataway, New Jersey, United States
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Join our team as an IT Technical Support Engineer and become the go-to expert for Level 2 (L2) Support! You'll dive into thrilling challenges involving SAP Basis, system administration, network solutions, and workload automation within the dynamic Colgate environment and cutting-edge Google Cloud Platform. Collaborate with us to leverage powerful tools like Splunk, Stonebranch, and Splunk SOAR, driving innovation through insightful analysis, troubleshooting, and process automation. Ready to unleash your potential? Apply now and be a part of our exciting technological journey!
Work visa sponsorship not available for this position
What You'll Do
- Infrastructure Troubleshooting: Resolve issues related to data center infrastructure, databases, SAP Basis, and network automation within Google Cloud Platform.
- Issue Management: Address escalated problems from L1 support and escalate to L3 if unresolved within service level agreements.
- SAP Operations: Execute SAP HANA upgrades and revisions, perform Basis functions, and configure system integrations and automations using Python.
- Collaboration and Support: Cooperate with vendors and ESC teams for problem resolution and conduct system maintenance and operation tasks.
- On-Call and Documentation: Manage alerts using Splunk, maintain technical documents, and participate in on-call support including weekends and holidays.
- Bachelor's Degree in Computer Science or related field
- Knowledge on Database, Server, Operating Systems
- Strong analytical and troubleshooting skills
- 2 years of experience in databases, SAP basis, system administration
- Strong knowledge of SAP Cloud Platform, SAP API, Python, and Google Cloud Platform.
- Experience with SAP Basis, Stonebranch, Splunk, and proficiency in operating systems like AIX, Linux, and Windows.
- Basic understanding of cloud infrastructure and experience with automation tools and processes.
- Basic knowledge of UNIX scripting and proficiency in G-Suite applications.
- Excellent verbal and written communication abilities.
Salary Range $74,400.00 - $117,500.00 USD
Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.
Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
For additional Colgate terms and conditions, please click here.
Salary : $74,400 - $117,500
