What are the responsibilities and job description for the Operations Manager position at Collabera?
Primary Responsibilities :
- Operate business and support processes for strategic customers, including marketing, revenue sharing, billing / invoicing, etc. Respond to strategic customer inquiries / issues.
- Coordinate with internal stakeholders to identify retention risks and growth opportunities with strategic customers.
- Collect and synthesize customer feedback to help inform business / support gaps and product roadmaps. Partner with technical support teams for ad-hoc engineering projects / engagements
Basic Qualifications :
Pay Range :
Salary : $60 - $66
