What are the responsibilities and job description for the Kitchen Manager position at Walk-On's Enterprises Operations LLC?
Description
The Kitchen Manager (KM) supports the Executive Kitchen Manager (EKM) in all culinary operations of Walk-On's Sports Bistreaux, providing leadership and direction to the Heart of House (HOH) team. They excel in a high-volume, creative, scratch kitchen environment, demonstrating comprehensive recipe and specification knowledge, culinary techniques, and extensive experience. The KM upholds operating standards that prioritize fresh ingredients, a clean kitchen, top-of-the-line equipment, and a culinary-driven culture. They promote a fun and welcoming work environment through positive reinforcement and teamwork, motivating, coaching, teaching, developing, and inspiring the Heart of House team to deliver memorable food experiences. Additionally, the KM supports the EKM in driving sales and maximizing financial success through effective control of food and labor costs.
Responsibilities
- Recruit talented hourly kitchen team members by conducting interviews and following company guidelines for proper staffing.
- Manage the HOH team, including scheduling, providing performance feedback, and implementing disciplinary measures when necessary.
- Motivate the team daily to foster a fun and successful work environment.
- Maintain the highest food quality standards from ingredients to the guest's table.
- Ensure ongoing training and professional development of all Heart of House team members.
- Uphold all Walk-On's standards and ensure team compliance.
- Communicate effectively with the management team to ensure smooth operations.
- Build trust with team members and fellow managers through clear and honest communication and feedback.
- Complete assigned operational tasks and be accountable for their completion.
- Adhere to kitchen systems and proper inventory procedures.
- Support and reinforce the highest food quality standards according to Walk-On's systems and standards.
- Adhere to Walk-On's/Ecosure safety and sanitation guidelines.
- Ensure financial success through proper food cost management, inventory control, waste reduction, and labor cost optimization.
- Adhere to responsibilities and Key Performance Indicators (KPIs).
- Ensure daily role modeling and adherence to HR, EcoSure, and WOW culture standards and practices.
- Prepare and receive bi-annual Performance Evaluations.
