What are the responsibilities and job description for the Telecommunications Engineer position at Collabera?
Position Details :
Industry : Educational / Univeristy
Job Title : Customer Service Representative
Location : Stanford, CA 94305, - Onsite Role
Duration : 3 Months (Conversion will be based on performance)
Pay Range : $20 / hr - $24.76 / hr.
Responsibilities :
- Provide directory listings and information; connect callers to the appropriate department, faculty or staff member, physician, patient or student; establish conference calls.
- Dispatch medical emergency teams for the Medical Center in response to medical alert notifications (e.g., cardiac arrest, trauma, fire, chemical spills, disaster recovery, and police emergencies).
- Utilize call center and collaboration applications and systems to ensure first-call resolutions.
- Carry out various administrative tasks, including maintaining information and paging directory databases, creating internal reports, reference material, and archives, performing system diagnostics, test routines or system searches, and processing internal forms.
Salary : $20 - $25
