Demo

Quality Improvement Director

Collaborative Support Programs of NJ
Freehold, NJ Full Time
POSTED ON 2/18/2025
AVAILABLE BEFORE 3/15/2025
Full-time Description

Under the direction of the CEO, the QI Director will provide strategic leadership and oversight for the quality improvement, compliance, and data-driven decision-making efforts across the agency.

HIGHLIGHTS

  • Oversee the agency’s QI efforts, including managing complaints, grievances, corrective action plans, high-risk notifications, and other compliance-related tasks.
  • Lead efforts to incorporate population health data into the agency’s QI process, analyzing data trends to make quality and compliance improvements.
  • Aggregate and analyze outcome data to uncover underlying issues, identify opportunities for operational improvement, and guide the corrective action plan process.
  • Provide leadership and supervision to a team responsible for day-to-day tasks related to data collection, compliance reporting, and monitoring for service-driven programs.

Full-time | 40 hours p/w| Benefit Eligible (Medical, free DMO dental & free vision) including 6 weeks PTO & 11 Holidays

Requirements

  • Bachelor's degree in a related field required (Master's preferred).
  • 3 years of professional experience managing or coordinating quality assurance activities.
  • Knowledge of QI processes, strategic planning and health services research, design and implementation.
  • Strong analytical skills, with the ability to extract and interpret data to inform decision-making and identify opportunities for improvement.
  • Strong organizational skills with the ability to prioritize multiple projects and meet tight deadlines.
  • Proficiency in MS Office, electronic health record system; DocuSign; Survey Monkey, and other software applications and mobile applications.
  • Ability to work with individuals with mental illness in a caring and professional manner.
  • Valid NJ Driver’s License with acceptable driving record.
  • Lived Experience: CSPNJ prioritizes hiring people who use their own life experience dealing with mental health/substance use challenges to inspire and support others.

Salary Description Hourly Rate: $38.46

Salary : $38

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